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- Tasks: Diagnose and repair household appliances while providing excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Enjoy industry-leading training and the chance to progress within 12 months.
- Why this job: Kickstart your career with hands-on training and a secure path for growth.
- Qualifications: No experience needed, just a positive attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer Field Engineering in Southampton employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Field Engineering in Southampton
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you haven't worked in field engineering before, try to get some experience with DIY projects or fixing things around the house. This will give you confidence and practical examples to discuss during your interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Hotpoint employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows you're proactive and serious about landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to go directly to the source. Don’t miss out on this opportunity!
We think you need these skills to ace Engineer Field Engineering in Southampton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and engineering! In your application, share any experiences that highlight your willingness to learn and help others. We love seeing candidates who are genuinely excited about the role.
Tailor Your CV: Make sure your CV is tailored to the Trainee Field Service Engineer position. Highlight relevant skills, even if they come from different experiences. We want to see how your background can contribute to our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just hit that apply button!
How to prepare for a job interview at TXP
✨Know Your Stuff
Before the interview, brush up on basic appliance knowledge and common issues. Familiarise yourself with Hotpoint's products and services so you can speak confidently about them. This shows your genuine interest in the role and the company.
✨Show Off Your People Skills
As a Trainee Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to solve problems while keeping a friendly attitude.
✨Be Ready for Hands-On Questions
Expect practical questions or scenarios during the interview. Think about how you would approach diagnosing and repairing an appliance. Practising these scenarios can help you articulate your thought process clearly and demonstrate your problem-solving abilities.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, opportunities for progression, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.