Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create clear service models and documentation for a leading financial organisation.
- Company: Join a large-scale organisation in the dynamic financial services sector.
- Benefits: Competitive day rate, remote work flexibility, and opportunities for travel.
- Why this job: Make an impact by designing innovative service solutions in a collaborative environment.
- Qualifications: Experience in service design and strong communication skills required.
- Other info: Remote role with occasional travel; great for those seeking career growth.
The predicted salary is between 60000 - 90000 £ per year.
Day rate: £700pd-£750pd (Inside IR35)
Location: Remote working (with some travel to client site in South-East)
We are currently working with a large-scale organisation in the financial service space, who require a Service Design Consultant to join their team to support on Service Models, Service Design, Service Transition & Service Catalogue requirements.
Responsibilities
- Translate complex delivery arrangements into clear, understandable service catalogue descriptions, offerings and narratives
- Identify roles, responsibilities, and key hand‑offs across teams and suppliers
- Define service inputs, outputs, and critical control points
- Work with stakeholders to validate process flows and operating assumptions
- Document the end‑to‑end service model, clearly defining scope, boundaries, and service components
- Surface dependencies, assumptions, risks, and constraints within the service design
- Produce transition‑ready documentation suitable for operational handover
- Support service transition planning by ensuring clarity, completeness, and usability of artefacts
- Capture current‑state and where needed future‑state operating models at a high level
- Map key business, operational, and support processes using simple, consistent flow diagrams
The role will be remote working with occasional travel to client site, please consider this when applying for the roles.
Service Design Consultant employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Design Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Service Design Consultant role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for those interviews by brushing up on your service design knowledge. Be ready to discuss how you've translated complex delivery arrangements into clear service catalogues in the past. Show them you can make the complicated sound simple!
✨Tip Number 3
Don’t forget to tailor your approach! When you get the chance to chat with potential employers, highlight your experience with service transition planning and operational handover. Make it clear that you understand the importance of clarity and usability in documentation.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and let’s get you in the running for that £700pd-£750pd role!
We think you need these skills to ace Service Design Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Design Consultant role. Highlight your experience with service models and design, and don’t forget to mention any relevant projects that showcase your skills in translating complex delivery arrangements.
Showcase Your Communication Skills: Since this role involves working with stakeholders and documenting processes, it’s crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you can translate complex ideas into understandable narratives.
Highlight Relevant Experience: Focus on your past experiences that align with the responsibilities listed in the job description. Whether it’s defining service inputs or mapping business processes, make sure to provide specific examples that illustrate your expertise in these areas.
Apply Through Our Website: We encourage you to apply directly through our website for immediate consideration. This not only streamlines the process but also ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at TXP
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design principles and methodologies. Brush up on how to translate complex delivery arrangements into clear service catalogue descriptions, as this will likely come up during your interview.
✨Prepare for Stakeholder Engagement
Since the role involves working with various stakeholders, think about how you would validate process flows and operating assumptions. Be ready to discuss your experience in engaging with different teams and how you’ve navigated those conversations.
✨Documenting Skills are Key
You’ll need to demonstrate your ability to document end-to-end service models clearly. Bring examples of your previous documentation work, especially any transition-ready artefacts that showcase your attention to detail and clarity.
✨Map It Out
Practice mapping key business and operational processes using flow diagrams. Being able to visually represent your ideas can set you apart, so consider preparing a few examples to share during the interview.