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- Tasks: Diagnose and repair household appliances while providing excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Great progression opportunities and a chance to learn from industry leaders.
- Why this job: Kickstart your career with hands-on training and real-world experience.
- Qualifications: No experience needed, just a positive attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Locations
Engineer Field Engineering in Scotland, Stirling employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Field Engineering in Scotland, Stirling
✨Tip Number 1
Get to know the company! Research Hotpoint and their values. When you show up for an interview, drop in some knowledge about their products or recent news. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Trainee Field Service Engineer, you'll be the friendly face of Hotpoint. Role-play scenarios with friends or family to get comfortable with handling different customer situations.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Engineer Field Engineering in Scotland, Stirling
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and engineering! Share any relevant experiences or interests that highlight your eagerness to learn and grow in this field.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. We want to see how you fit into our team, so customise it to show why you're the perfect match for the Trainee Field Service Engineer role.
Craft a Personal Cover Letter: Use your cover letter to tell us a bit about yourself and why you want to join Hotpoint. This is your chance to stand out, so be genuine and let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with Hotpoint!
How to prepare for a job interview at TXP
✨Know Your Stuff
Before the interview, brush up on basic appliance knowledge and common issues. Familiarise yourself with Hotpoint's products and services so you can speak confidently about them. This shows your genuine interest in the role and the company.
✨Show Off Your People Skills
As a Trainee Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to handle tricky situations with a smile.
✨Be Ready for Hands-On Questions
Expect practical questions or scenarios during the interview. Think about how you would approach diagnosing and repairing an appliance. Even if you lack experience, demonstrating a logical thought process and willingness to learn will impress the interviewers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, opportunities for progression, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is right for you.