TXP is seeking an experienced User Researcher to support digital services within a complex Home Office environment. You will conduct research to understand user needs and shape service design, working across notebooks, appointment booking, and order restoration areas.
The role requires conducting usability tests, interviews and workshops within multidisciplinary teams, turning findings into actionable insights, with active SC clearance and on-site presence in Telfordpart-time pattern.
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SC-Cleared User Researcher for Impactful Digital Services employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
