At a Glance
- Tasks: Design and improve public services that impact citizens on a national scale.
- Company: Join a major Central Government organisation driving digital transformation.
- Benefits: Competitive daily rate, remote work, and the chance to shape critical services.
- Other info: Opportunity for career growth in a dynamic, impactful environment.
- Why this job: Make a real difference in public services while collaborating with top professionals.
- Qualifications: Experience in GDS-aligned Service Design and multidisciplinary teamwork.
The predicted salary is between 54000 - 66000 £ per year.
Location: Remote (Candidates must be UK based)
Rate: £569 Per Day (Inside IR35)
Contract Length: 6 Months+
Security Clearance required - Active SC essential
We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced, SC Cleared Service Designer to join a high-performing multidisciplinary team. This programme is transforming critical public services, offering the opportunity to work on complex, high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government.
Essential Experience:
- Strong and recent experience delivering GDS-aligned Service Design within UK Government or the wider public sector.
- Proven experience working as a dedicated Service Designer within multidisciplinary teams.
- Experience designing and improving complex end-to-end services.
- Strong understanding of the Government Digital Service (GDS) Service Standard and UCD practices.
- Excellent stakeholder management and facilitation skills.
- Demonstrable experience creating: Service Blueprints, User Journeys, Service Maps, End-to-End Service Designs.
- Experience working within complex policy-led environments.
- Experience transforming citizen-facing services at scale.
- Strong understanding of accessibility, inclusive design and designing for diverse user needs.
- Experience overcoming organisational, technical or policy challenges to deliver service improvements.
If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. Please note applications must include your current location to be considered.
SC Cleared Service Designer (GDS, Central Government, UCD) employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
