TXP is seeking a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement programmes. You will shape target-state architectures across Dynamics 365 Customer Engagement and CCaaS platforms, aligning business objectives with technology delivery.
You will own end-to-end solution architecture for large-scale contact centre transformations, defining integration patterns and operating models while collaborating
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Remote Dynamics 365 Contact Centre Architect employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
