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- Tasks: Support and optimise desktop services using Microsoft Intune in a dynamic IT environment.
- Company: Join Jumar, a socially responsible company committed to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, and excellent benefits.
- Why this job: Be part of a team that values innovation and offers career progression opportunities.
- Qualifications: Experience with Windows device management and Microsoft Intune is essential.
- Other info: Candidates must be UK-based and eligible to work without restrictions.
The predicted salary is between 42500 - 57500 £ per year.
Salary: £50,000 - £60,000 Per Annum Plus Hybrid Working and Excellent Benefits
Security clearance at BPSS required
Location: Hybrid working - 2 days per week onsite in Solihull, rest remote working
Working with cutting-edge Microsoft technologies in a dynamic IT environment, this role involves troubleshooting, maintaining, and optimising infrastructure components to ensure high availability and performance.
The successful candidate will act as a Product Support Technical Engineer to specialise in supporting the Managed Desktop and Laptop estate, with a strong focus on leveraging the Microsoft Intune platform. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment.
The role will need to be able to work with 3rd party providers of service and act as an 'on-the-ground' lead for the team, providing expert insight into the actual configurations and deployments they support. This role offers the potential for progression into higher leadership positions within the business, such as Product Owner or Product Manager.
Technical Expertise/Certifications:
- Proven experience in Windows device management and endpoint administration
- Strong expertise in Microsoft Intune, Autopilot, and SCCM (with a focus on migration)
- Experience in device provisioning, Windows 10/11 imaging, and profile management
- Knowledge of Microsoft 365 security, conditional access policies, and identity protection
- Scripting and automation skills (PowerShell required)
- Understanding of networking fundamentals, Group Policy, and Active Directory/Azure AD
- Experience with MDM/MAM policies, compliance policies, and Windows Update for Business
This role will be required as a minimum to obtain and retain BPSS clearance and depending on the MDS Standard Service may require SC clearance.
Certifications:
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
- ITIL Foundation Certification (Preferred)
- CompTIA A+ / Network+ (Beneficial)
If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions.
Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Desktop Service Engineer - Intune
✨Tip Number 1
Familiarise yourself with Microsoft Intune and related technologies. Since this role heavily focuses on Intune, having hands-on experience or even personal projects showcasing your skills can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT field, especially those who work with Managed Desktop Services. Engaging with industry peers can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and updates in Windows device management and endpoint administration. Being knowledgeable about recent developments can demonstrate your commitment to the field during interviews.
✨Tip Number 4
Prepare for potential technical assessments by practising troubleshooting scenarios related to Microsoft technologies. This will help you showcase your problem-solving skills effectively when it matters most.
We think you need these skills to ace Managed Desktop Service Engineer - Intune
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows device management, Microsoft Intune, and any relevant certifications. Use specific examples to demonstrate your technical expertise and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with Microsoft technologies and how it aligns with the responsibilities of the Managed Desktop Service Engineer position.
Highlight Relevant Certifications: Clearly list any relevant certifications such as Microsoft Certified: Endpoint Administrator Associate or ITIL Foundation Certification. This will help you stand out as a qualified candidate.
Showcase Team Collaboration Skills: Since the role involves working effectively in a team environment, include examples of past experiences where you successfully collaborated with others, especially in technical settings or projects.
How to prepare for a job interview at TXP
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Intune, Autopilot, and SCCM during the interview. Be prepared to discuss specific projects where you've successfully managed Windows devices and how you approached troubleshooting and optimisation.
✨Demonstrate Problem-Solving Skills
Prepare examples of challenging technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical thinking and ability to work under pressure.
✨Understand the Company Culture
Research the company’s values and mission, especially their commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs and how you can contribute to fostering an inclusive environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
