Job Description \n Job Title: User researcher (SC Cleared) \n Role Type: Contract \n Length: 4 months initial \n Location: London (Remote) \n Our client is seeking a skilled User Researcher to help shape accessible, user-centred digital services. Turn research evidence into actionable insights that influence design and delivery in an agile multidisciplinary team. \n \n Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides and documentation. \n Conduct inclusive interviews, usability testing and contextual research on prototypes and live services. \n Work with Content, Interaction and Service Designers, Product Managers, Business Analysts, Delivery and operations to iterate services. \n Contribute to the UCD community and improve research practice. \n \n Essential Experience: \n \n Strong digital-service research experience, from initial questions through to recommendations. \n Strong qualitative methods, including interviews and usability testing, plus complex analysis and synthesis. \n Agile multidisciplinary experience; strong understanding of GDS, user-centred design, accessibility and inclusion. \n \n Desirables: \n \n Central-government research, especially Migration & Borders, immigration, asylum or complex public services. \digital and non-digital journey research. \n Research with vulnerable users or complex access needs; research ethics, informed consent and participant-data handling. \n Relevant government security clearance, where required. \n \n Are you a skilled User Researcher, could this be the right contract for you?
User Researcher - Remote in Leeds employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
