At a Glance
- Tasks: Support Dynamics 365 CE rollout, ensuring user adoption and providing hands-on assistance.
- Company: Join TXP, a dynamic team driving innovative tech solutions.
- Benefits: Competitive day rate, onsite collaboration, and a chance to enhance your skills.
- Other info: Fast-paced environment with opportunities for professional growth and development.
- Why this job: Be a key player in a major project and make a real impact on user experience.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
Location: Leeds (LS12) - Onsite 4 days per week
Contract Type: 3 month initial contract
Day Rate: £500-£600 per day inside IR35
Overview
TXP is seeking an experienced Dynamics 365 CE Functional Consultant / Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business.
The successful consultant will bring strong functional expertise in Dynamics 365 Sales and Dynamics 365 Field Service, coupled with hands-on experience supporting go-live activities, hypercare, user training, and stakeholder engagement.
Key Responsibilities
- Provide floorwalking, hypercare, and end-user support during and following go-live.
- Support business users with day-to-day system queries and facilitate knowledge transfer.
- Deliver user adoption initiatives, training sessions, and best practice guidance.
- Assist with User Acceptance Testing (UAT), defect triage, and issue resolution.
- Work collaboratively with business stakeholders, SMEs, and project delivery teams to optimise processes and maximise system utilisation.
- Gather and document user feedback, identifying opportunities for continuous improvement.
- Escalate and coordinate resolution of functional issues with technical and delivery teams where required.
- Act as a trusted advisor to business users during the transition to Dynamics 365 CE.
Essential Skills & Experience
- Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations.
- Strong functional knowledge of Dynamics 365 Sales and Dynamics 365 Field Service.
- Demonstrable experience supporting go-live, hypercare, and user adoption programmes.
- Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution.
- Excellent stakeholder engagement, communication, and relationship management skills.
- Strong facilitation, training, and knowledge transfer capabilities.
- Experience working directly with business users in a fast-paced project environment.
Desirable Skills
- Experience within manufacturing, engineering, or field service organisations.
- Knowledge of Microsoft Dataverse and the Power Platform.
- Experience working within Agile delivery environments.
- Microsoft Dynamics 365 certifications would be advantageous.
Dynamics 365 CE Floorwalker Consultant in Leeds employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
