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- Tasks: Upgrade and reimage company laptops while ensuring smooth datacentre operations.
- Company: Join Concept Project Services, a dynamic team in Dartford focused on IT solutions.
- Benefits: Competitive rates, flexible working hours, and a chance to enhance your IT skills.
- Why this job: Gain hands-on experience in IT while working in a supportive team environment.
- Qualifications: Proficiency in IT device management, excellent communication, and strong attention to detail required.
- Other info: This role is a 3-month contract, starting in June 2025, under IR35 regulations.
Contract type: 3 Month Contract (paid via Umbrella Inside IR35)
Start Date: June 2025
About Us: Concept Project Services team are looking for an IT Technician based in Dartford for a 3 month contract starting in January 2025.
Position Overview: The successful IT Technician will be involved in upgrading and reimaging of company laptops on site Monday - Friday.
Typical Responsibilities Include (but are not limited to):
- Manage all upgrades, script work and reimaging of company laptops onsite
- Assist in the management and maintenance of the datacenter to ensure continuity of systems operations and take appropriate action of any failures/issues.
- Demonstrate high level of customer service, providing professionalism and proper communication dealing with all users and internal teams
Rate Information: Competitive Rates: Negotiable based on experience (inside IR35).
Candidates should be able to demonstrate the following:
- Proficiency with installation, troubleshooting, and configuration of a range of IT devices.
- Previous reimaging experience
- Excellent communication skills.
- Strong attention to detail and time management abilities.
- Team player with a positive attitude.
- Ability to obtain and maintain relevant IT Engineering certifications.
- Strong customer service skills.
- Ability to manage multiple projects simultaneously.
Additional Information: This role falls under IR35 regulations, so payment will be processed through an umbrella company.
To apply hit the 'apply now' button or email (url removed)
IT Technician employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT devices and software mentioned in the job description. Having hands-on experience or knowledge about the tools used in the role will give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role requires high levels of professionalism and communication, consider preparing examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Network with current or former IT Technicians, especially those who have worked in similar environments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest trends in IT support and reimaging processes. Showing that you're proactive about learning and adapting to new technologies can set you apart from other candidates.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT support, particularly focusing on your skills in installation, troubleshooting, and configuration of IT devices. Mention any previous reimaging experience clearly.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to manage multiple projects. Use specific examples from your past work to demonstrate how you meet the job requirements.
Highlight Certifications: If you have any relevant IT Engineering certifications, be sure to mention them prominently in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TXP
✨Showcase Your Technical Skills
Be prepared to discuss your experience with installation, troubleshooting, and configuration of IT devices. Bring examples of past projects where you successfully reimaged laptops or managed upgrades.
✨Demonstrate Customer Service Excellence
Since the role requires high levels of customer service, think of specific instances where you provided exceptional support. Highlight your communication skills and how you handled challenging situations with users.
✨Emphasise Attention to Detail
The job requires strong attention to detail, so be ready to discuss how you ensure accuracy in your work. You might want to mention any processes you follow to avoid errors during upgrades or reimaging.
✨Prepare for Teamwork Questions
As a team player, you should prepare to answer questions about your experience working in teams. Share examples of how you collaborated with others to achieve project goals, especially in fast-paced environments.
