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- Tasks: Support users with Microsoft 365 migration across 29 sites in Lancashire.
- Company: Join TXP, a company that values the synergy of technology and people.
- Benefits: Earn £175 per day with flexible short-term contract work.
- Why this job: Be part of a high-impact project and enhance your tech skills while helping others.
- Qualifications: Experience in desktop support, strong communication skills, and familiarity with Microsoft 365 required.
- Other info: Opportunity to travel and work independently in a dynamic team environment.
Job Opportunity: IT Field Engineers
Find out more about this role by reading the information below, then apply to be considered.
Start Date: 27th August | Locations: 29 Sites Across the Lancashire area
£175 Per Day | Outside IR35
Contract Type: Short-Term Project 1 x days work | Sector: Microsoft 365 Migration Support
TXP (Technology x People) is seeking 11 x skilled Field Engineers to support a nationwide Microsoft 365 migration project. This is a fantastic opportunity to be part of a high-impact deployment, providing essential onsite support across 29 customer sites in the Lancashire area.
About the Role
As a Field Engineer, you\’ll be the face of the migration effort at each site, offering 1st line end-user support and ensuring a smooth transition to Microsoft 365. The customer is leading the project; your role is to provide reliable, professional onsite assistance.
Key Responsibilities
Assist users with Microsoft Outlook email setup and troubleshooting
Guide users through SharePoint and File Explorer navigation
Support login and usage of Microsoft Teams and OneDrive
Help with mobile Authenticator app setup and usage
Provide guidance on password change processes
Escalate complex issues to VP super-users as neededIdeal Candidate
Previous experience in desktop support or field engineering
Strong communication and customer service skills
Familiarity with Microsoft 365 applications
Able to work independently and follow escalation protocols
Willing to travel to assigned sites across the Lancashire areaWhy Join TXP?
At TXP, we believe in the power of people and technology working together. You\’ll be part of a dynamic team that values professionalism, collaboration, and delivering real impact.
Interested?
Apply now or reach out for more details. Let\’s make tech work for people-together
IT Field Engineers employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineers
✨Tip Number 1
Familiarise yourself with Microsoft 365 applications, especially Outlook, SharePoint, Teams, and OneDrive. Being well-versed in these tools will not only boost your confidence but also demonstrate your readiness to assist users effectively during the migration.
✨Tip Number 2
Brush up on your troubleshooting skills for common issues related to email setup and mobile authenticator apps. Having practical solutions at your fingertips will show that you can handle the challenges that may arise on-site.
✨Tip Number 3
Practice your communication skills, as you'll need to explain technical concepts to users who may not be tech-savvy. Clear and patient communication will help you build rapport with clients and ensure a smooth transition.
✨Tip Number 4
Be prepared to travel across the Lancashire area and manage your time effectively. Familiarising yourself with the locations of the 29 sites will help you plan your schedule and demonstrate your commitment to the role.
We think you need these skills to ace IT Field Engineers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an IT Field Engineer. Familiarise yourself with Microsoft 365 applications and the specific tasks mentioned in the job description.
Tailor Your CV: Highlight your previous experience in desktop support or field engineering. Emphasise your strong communication and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your familiarity with Microsoft 365 and how your skills align with the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TXP
✨Show Your Technical Skills
Make sure to brush up on your knowledge of Microsoft 365 applications, especially Outlook, SharePoint, Teams, and OneDrive. Be prepared to discuss your previous experiences with these tools and how you've helped users troubleshoot issues.
✨Demonstrate Strong Communication
As a Field Engineer, you'll be the face of the migration project. Practice explaining technical concepts in simple terms, as you'll need to guide users through setups and troubleshooting. Good communication can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to assist users with technical issues, and be ready to explain your thought process and the steps you took to resolve them.
✨Highlight Your Customer Service Experience
Since this role involves direct interaction with users, emphasise any past roles where you provided customer support. Share specific examples of how you handled difficult situations or ensured user satisfaction during tech support.
