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- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, fully equipped van, and 20+ days holiday.
- Other info: Enjoy a secure career path with industry-leading training and progression opportunities.
- Why this job: Launch your career with hands-on training and a chance to grow.
- Qualifications: No experience needed, just a great attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey: We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer - Field Service Engineer in Inverness employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Inverness
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Field Service Engineer, you'll be interacting with customers regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a friendly attitude.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hotpoint. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage directly with us. So hit that apply button and let’s get started!
We think you need these skills to ace Engineer - Field Service Engineer in Inverness
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and engineering shine through. We want to see that you're excited about the opportunity to learn and grow with us at Hotpoint!
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they're not directly related to field service. We love seeing transferable skills, so don’t hesitate to showcase what you’ve got!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be genuine, and let us know how your values align with ours at Hotpoint. We want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application lands directly in our hands. We can’t wait to hear from you!
How to prepare for a job interview at TXP
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the common issues customers face with household appliances and think about how you would approach diagnosing and repairing them. This shows your enthusiasm and readiness to learn!
✨Show Off Your People Skills
As a Field Service Engineer, you'll be the friendly face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past, even if it's not in a technical role. Highlight your communication skills and ability to connect with customers.
✨Be Ready to Learn
Since no previous experience is required, emphasise your willingness to learn and adapt. Think of times when you've quickly picked up new skills or tackled challenges. This will demonstrate your potential to thrive in the training programme.
✨Dress for Success
Even though this is a hands-on role, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance can help convey your professionalism and commitment to the job.