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- Tasks: Maintain and service ATM machines, handling hardware issues and performing card swaps.
- Company: Join a dynamic team focused on cutting-edge technology in the financial sector.
- Benefits: Enjoy competitive pay, a company van, fuel card, and potential for contract extension.
- Why this job: Perfect for tech enthusiasts who thrive in fast-paced environments and love problem-solving.
- Qualifications: Experience in field service or technical roles, excellent communication skills, and a full UK driving license required.
- Other info: Flexible weekend on-call shifts may be needed; clear DBS check is essential.
The predicted salary is between 32000 - 48000 £ per year.
Location: Edinburgh, Bristol, Swindon, South London, Birmingham
Contract Duration: Minimum 2-month contract with potential extension to 3-4 months
Salary: £160 pay Inside IR35
Overtime Hourly Rate: £18.83 per hour
Working Hours: Monday to Friday (On-call weekends may apply)
Working Day: 8.5 hours per day, 30 minute unpaid lunch
Key Responsibilities:
- Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls
- Handle hardware issues related to terminals and printers
- Service up to 5 calls per day
- Van and fuel card provided
Requirements:
- Previous experience in field service or similar technical roles such as Electrotechnical, ATM, and EPOS machines
- Excellent customer service and communication skills
- Ability to work independently and follow established processes
- Must be flexible for weekend on-call shifts if required
- Full UK driving license
- Clear DBS
What We Offer:
- Competitive pay: £160 per day / £18.83 per hour
- Van, fuel card, and stock provided
- Working in a fast-paced, dynamic environment
- Opportunity for contract extension based on performance
How to Apply:
Please submit your CV to the Concept team, or give us a call.
Field Service Engineer ATM / IT employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer ATM / IT
✨Tip Number 1
Familiarise yourself with the specific types of ATM and EPOS machines you'll be working on. Understanding their common issues and maintenance procedures can give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with clients, demonstrating your ability to handle customer queries and complaints effectively will be crucial.
✨Tip Number 3
Be prepared to discuss your previous field service experience in detail. Highlight specific examples where you successfully resolved technical issues or improved service efficiency.
✨Tip Number 4
Show your flexibility regarding on-call shifts. Being open about your availability for weekend work can make you a more attractive candidate for this position.
We think you need these skills to ace Field Service Engineer ATM / IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service or technical roles, particularly with ATMs, EPOS machines, or similar. Emphasise your customer service skills and any previous maintenance tasks you've performed.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job requirements. Mention your flexibility for weekend shifts and your ability to work independently. Use examples from your past experiences to demonstrate your skills.
Highlight Technical Skills: In your application, clearly outline any technical skills you possess that are relevant to the role, such as troubleshooting hardware issues or performing maintenance on electronic devices. This will show your capability to handle the responsibilities listed.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at TXP
✨Showcase Your Technical Skills
Make sure to highlight your previous experience with field service roles, especially with ATMs and EPOS machines. Be prepared to discuss specific technical challenges you've faced and how you resolved them.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, share examples of how you've provided exceptional customer service in the past. This could include resolving issues quickly or going above and beyond to ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a malfunctioning ATM or handle a difficult customer situation. Think through your responses in advance.
✨Highlight Flexibility and Independence
The job requires flexibility for weekend on-call shifts and the ability to work independently. Be ready to discuss how you manage your time effectively and adapt to changing schedules or unexpected challenges.
