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- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, a trusted UK appliance brand with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Why this job: Kickstart your career with hands-on training and real-world experience.
- Qualifications: Passion for customer service and a willingness to learn; no experience needed.
- Other info: Secure career path with opportunities for growth and development.
The predicted salary is between 25397 - 27000 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we’ll give you all the training you need to succeed!
If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role
As a Trainee Field Service Engineer, you’ll be out on the road, visiting customers’ homes to diagnose and repair household appliances. You’ll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you’ll be doing:
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
- Managing your tools and spare parts stock
- Promoting our trusted Hotpoint products
Your Training Journey
We’ll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:
- Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info
- Shadowing – Join an experienced engineer on the road to see the job in action
- Phase 1 Training (2 weeks) – Technical training at our specialist centre in Peterborough
- On-the-Job Learning (6 – 9 months) – Build your skills with real customers
- Phase 2 Training (1 week) – Level up your knowledge learning another appliance
What You’ll Need
- Passionate about customer service
- Interested in electrics, mechanics, or hands-on problem-solving
- Hold a full UK manual driving licence
- Physically fit – able to move and lift appliances
- Eligible to work in the UK
- No previous field engineering experience is required – just a great attitude and a willingness to learn!
What’s In It for You?
- Pay: £25,397 – £27,000 per year (daily rate equivalent via umbrella company)
- Bonuses: Commission + overtime opportunities
- Vehicle: Fully equipped company van + fuel card
- Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
- Benefits: Access to Perkbox (discounts, perks & treats)
- Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
- Learn from the best with industry-leading training
- Join a globally respected brand trusted by millions
- Enjoy a secure career path with opportunities to grow
- Be part of a team that values skill, effort, and dedication
Ready to Apply?
This is more than just a job - it’s the start of a long-term career where you’ll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
For further information please contact Sheona.
Trainee Engineer - Gloucester in England employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Engineer - Gloucester in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the engineering field. They might know about openings or can give you a heads-up on companies looking for trainees. Plus, a personal recommendation can really make your application stand out!
✨Tip Number 2
Get hands-on experience! If you can, volunteer or take up small jobs that involve fixing appliances or working with tools. This not only boosts your skills but also shows potential employers that you're serious about the role and ready to learn.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and problem-solving. Think about scenarios where you've helped someone or fixed something. We want to see your passion for helping others and your eagerness to learn!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and training opportunities. Don’t miss out on this chance to kickstart your career with Hotpoint!
We think you need these skills to ace Trainee Engineer - Gloucester in England
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and hands-on problem-solving. Mention any relevant experiences, even if they’re not directly related to engineering, to show you’re keen to learn and grow with us.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the Trainee Field Service Engineer role. We want to know why you’re excited about this opportunity at Hotpoint!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Hotpoint team.
How to prepare for a job interview at TXP
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of household appliances, especially those you'll be working on, like washing machines and cookers. This will show your genuine interest and help you answer technical questions confidently.
✨Show Your Customer Service Skills
As a Trainee Field Service Engineer, you'll be the face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your communication skills and ability to solve problems for customers.
✨Demonstrate Your Willingness to Learn
Since no prior experience is required, emphasise your eagerness to learn and adapt. Share instances where you've quickly picked up new skills or tackled challenges. This will reassure them that you're ready for the training journey ahead.
✨Dress the Part
Even though this is a hands-on role, first impressions matter. Dress smartly but comfortably for the interview. It shows respect for the opportunity and that you take the process seriously. Plus, it sets a positive tone for your interaction!
