TXP is seeking a Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement solutions across the Microsoft stack. Expect hands-on work in D365 Contact Centre, Customer Service, Omnichannel and AI-enabled channels.
You will lead end-to-end architecture, integration patterns and governance, coordinating with business and technical stakeholders to ensure scalable, secure and high-performing solutions across telephony, chat and voice
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Dynamics 365 Contact Centre Architect — AI & Omnichannel employer: TXP
At TXP, we are committed to creating a dynamic and inclusive work environment where our employees can thrive. As a Senior Data Business Analyst in Birmingham, you will not only engage in meaningful projects within the pensions and insurance sectors but also benefit from our strong focus on professional development and social responsibility. Join us to be part of a team that values diversity, fosters growth, and makes a positive impact in the community.
