At a Glance
- Tasks: Lead solution design and engage with clients to create innovative tech solutions.
- Company: Fast-growing IT consultancy with a dynamic team and exciting projects.
- Benefits: Generous annual leave, hybrid working, and comprehensive health benefits.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact in tech while collaborating with top professionals.
- Qualifications: Experience in solution architecture and strong communication skills required.
The predicted salary is between 100000 - 100000 £ per year.
Salary: £100,000 - 100,000 per year
Requirements
- Experience in a Solution Architect, Pre-Sales Architect, or Technical Consultant role within IT services or consultancy.
- Strong track record in pre-sales, including solution design and proposal development.
- Experience working with clients in Financial Services, Insurance, or Public Sector.
- Proven experience leading solution design across the full pre-sales lifecycle.
- Good knowledge of relevant technology areas such as cloud platforms, Microsoft technologies, software engineering, integration, SaaS, data, and AI.
- Strong curiosity and structured thinking when understanding client problems.
- Excellent communication skills, with the ability to simplify complex ideas.
- Confident stakeholder management, including engagement at senior levels.
- High emotional intelligence and strong relationship-building skills.
- Commercial awareness with a practical, delivery-focused mindset.
- Comfortable taking ownership in a fast-paced, multi-opportunity environment.
- Interest in emerging technologies, particularly AI and automation.
- Degree in a relevant field or equivalent experience.
- Certifications such as TOGAF, Azure/AWS, ITIL, PRINCE2, or Agile are beneficial but not essential.
Responsibilities
- Take full ownership of solution design throughout the pre-sales lifecycle.
- Act as the technical lead and trusted solution owner across client engagements from early qualification and discovery through to handover into delivery.
- Build a strong understanding of each client's business, operating environment, and key challenges.
- Lead discovery sessions and workshops to identify root causes, not just surface requirements.
- Apply sector knowledge to shape relevant solutions.
- Maintain deep knowledge of our services and capabilities and apply these effectively in solution design.
- Own the solution across the full pre-sales lifecycle as the technical authority.
- Design practical, commercially viable solutions using our full capability portfolio.
- Ensure solutions are clearly scoped, realistic, and deliverable.
- Support governance processes and proactively manage risks and issues.
- Lead client discussions, workshops, and solution conversations.
- Act as the main technical contact during pre-sales engagements.
- Present solutions clearly to both technical and non-technical audiences, including senior stakeholders.
- Translate complex technical concepts into clear, business-focused language.
- Produce high-quality content for proposals, Statements of Work, presentations, and RFP responses.
- Work with Sales and Delivery teams to validate scope, risks, and delivery approach.
- Manage multiple opportunities at the same time in a structured way.
- Own the handover from pre-sales into delivery, ensuring clarity and completeness.
- Engage delivery teams during late-stage pre-sales to confirm feasibility and readiness.
- Provide clear documentation and briefings to support successful delivery.
- Remain available during early delivery phases to clarify solution intent and scope.
- Contribute to improving and refining our existing propositions.
- Help develop new offerings aligned to market demand.
- Ensure propositions remain competitive and relevant across target sectors.
- Create reusable assets, templates, and frameworks to improve pre-sales consistency and quality.
We are a high-growth, fast-paced organisation with 200+ employees working with clients across the UK. This is a permanent Customer Solution Architect role based in the West Midlands with hybrid working. You will work closely with Sales, Pre-Sales, and Delivery teams on exciting new projects across multiple sectors, including Financial Services, Insurance, and Public Sector.
We offer 25 days annual leave plus bank holidays, an extra paid day off for your birthday or Christmas Eve, a 4% matched pension, life assurance, employee assistance support, private medical insurance, cycle to work, corporate eye-care vouchers, access to an independent financial advisor, and two social value days each year. We also support career growth through challenging work and learning and development opportunities.
Customer Solution Architect employer: TXP
As a leading player in the IT services sector, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. Our West Midlands location offers a hybrid working model, allowing for flexibility while engaging in exciting projects across diverse sectors such as Financial Services and Public Sector. With a strong emphasis on employee growth, we provide ample learning opportunities, competitive benefits including 25 days annual leave, and a supportive environment that encourages innovation and collaboration.
