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- Tasks: Diagnose and repair household appliances while providing excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Great progression opportunities and a chance to learn from industry leaders.
- Why this job: Kickstart your career with hands-on training and real-world experience.
- Qualifications: No experience needed, just a positive attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer - Field Service Engineer in Carlisle employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Carlisle
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you haven't worked as a Field Service Engineer before, try to get some experience with DIY projects or fixing appliances at home. This will give you confidence and practical examples to discuss during your interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn, join relevant groups, and attend industry events. This can open doors and give you insider tips on what it’s really like to work at Hotpoint.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this role as a Trainee Field Service Engineer.
We think you need these skills to ace Engineer - Field Service Engineer in Carlisle
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for customer service and engineering. Share any experiences that highlight your willingness to learn and help others, as this is key for a role like this!
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience, even if it’s not directly related to field service engineering, to show us you’re a great fit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Hotpoint.
How to prepare for a job interview at TXP
✨Know Your Stuff
Before the interview, brush up on basic appliance knowledge and common issues. Familiarise yourself with Hotpoint's products and services so you can speak confidently about them. This shows your genuine interest in the role and the company.
✨Show Off Your People Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to solve problems on the spot.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. Think about how you would approach diagnosing and repairing common household appliances. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Willingness to Learn
Since no previous experience is required, emphasise your eagerness to learn and adapt. Share any relevant experiences where you've quickly picked up new skills or knowledge, showing that you're ready to embrace the training offered by Hotpoint.