Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the operationalisation of a new managed service for Azure & M365.
- Company: Dynamic tech firm focused on innovative cloud solutions.
- Benefits: Competitive day rate, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on ITIL v4 practices.
- Why this job: Be at the forefront of cloud technology and make a real impact.
- Qualifications: Experience in service architecture and strong knowledge of Azure & M365.
We're looking for an experienced Service Architect (Azure & Microsoft 365) to support the operationalisation and go-live of a newly built managed service for one of our key clients. This role is focused on turning a newly delivered service into something that can run day-to-day - ensuring it is supportable, scalable, clearly understood, and fit for live operation.
You'll act as the bridge between solution delivery, operations, and managed service teams, making sure Azure and M365 services transition cleanly into BAU with the right processes, governance and service models in place.
What you'll be doing:
- Owning the service architecture and operational readiness for a new managed service built by the client
- Designing and documenting support models, service catalogues, RACI, SLAs/OLAs and escalation paths
- Working closely with Azure and M365 technical teams to translate designs into supportable live services
- Leading service transition and go-live activities, including early life support and hypercare
- Ensuring alignment to ITIL v4 practices and managed service standards
- Defining monitoring, alerting, incident, change and problem flows for Azure & M365 platforms
- Acting as the key point of assurance that the service is 'ready to run' before go-live
What we're looking for:
- Strong experience as a Service Architect / Service Design & Transition Lead
- Practical, hands-on knowledge of Azure and Microsoft 365 services (you don't need to be an engineer, but you do need real platform understanding)
- Proven experience operationalising cloud-based managed services
- Solid grasp of ITIL v4, service acceptance and transition into BAU
- Experience working with multiple stakeholder groups (delivery, operations, client, suppliers)
- Comfortable working in ambiguous, build-to-run environments
If you're interested in the role and your experience aligns, please click on the link for consideration.
Service Architect (Azure & M365) in Bradford employer: TXP
Contact Detail:
TXP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect (Azure & M365) in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Azure and M365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with service architecture and operational readiness. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses, especially around ITIL v4 practices and service transition scenarios.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit your details there. It’s the best way for us to connect and consider you for the role.
We think you need these skills to ace Service Architect (Azure & M365) in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Architect. Highlight your experience with Azure and Microsoft 365, and don’t forget to mention any relevant ITIL v4 knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've operationalised cloud-based services in the past. We love a good story that showcases your expertise!
Showcase Your Communication Skills: As a Service Architect, you'll be bridging gaps between teams. Make sure your application reflects your ability to communicate effectively with various stakeholders. We want to see how you can translate complex ideas into clear, actionable plans!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TXP
✨Know Your Azure & M365 Inside Out
Make sure you brush up on your knowledge of Azure and Microsoft 365 services. Understand the key features, benefits, and common challenges associated with these platforms. Being able to discuss specific use cases or examples from your past experience will show that you have practical, hands-on knowledge.
✨Master the ITIL v4 Framework
Since this role requires a solid grasp of ITIL v4 practices, take some time to familiarise yourself with its principles. Be prepared to discuss how you've applied ITIL in previous roles, especially in service transition and operational readiness. This will demonstrate your ability to align with industry standards.
✨Prepare for Stakeholder Engagement Scenarios
Think about your experiences working with various stakeholders, such as delivery teams, operations, and clients. Prepare examples of how you've successfully navigated complex stakeholder relationships and ensured alignment across different groups. This will highlight your communication and collaboration skills.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in ambiguous environments. Think of specific instances where you had to design support models or manage service transitions. Highlight your approach to problem-solving and how you ensured services were ready for live operation.