At a Glance
- Tasks: Install, maintain, and repair EPoS and IT equipment while providing top-notch customer service.
- Company: Join a dynamic team in Belfast focused on technology and customer satisfaction.
- Benefits: Enjoy a competitive salary, performance bonuses, company vehicle, and generous annual leave.
- Other info: Flexible working pattern with opportunities for overtime and career growth.
- Why this job: Make a real difference by solving tech issues and helping customers thrive.
- Qualifications: Experience in IT or EPoS engineering with strong communication skills required.
Are you an experienced EPoS, IT or ATM engineer looking for your next role? We are recruiting for EPoS Field Service Engineer in Belfast.
The Role
As an EPoS Field Service Engineer, you will be responsible for the installation, maintenance and repair of EPoS and IT equipment at customer sites. The majority of your work will focus on break-fix support, ensuring equipment issues are resolved efficiently while delivering exceptional customer service.
Key Responsibilities:
- Installation, configuration and deployment of EPoS and IT equipment
- Diagnosing and resolving hardware and software faults
- Providing break-fix support across customer locations
- Delivering high levels of customer service and technical support
- Participating in an on-call rota and working alternate weekends
What We're Looking For
- Previous experience as an IT, EPoS or ATM Field Service Engineer
- Proven experience installing, maintaining and fault-finding EPoS and IT equipment
- Excellent customer service and communication skills
- Full UK driving licence
Package & Benefits
- £30,000 basic salary
- £1,000 annual performance bonus (paid quarterly)
- Company vehicle (available for personal use)
- Fuel card for business use
- 25 days annual leave
- 3% employer pension contribution
- Overtime paid at 1.25x standard rate
Working Pattern
- Any 5 days from 7
- Alternate weekends required
- On-call requirement
EPOS Field Service Engineer in Belfast employer: TXP
At TXP, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, particularly in our Financial Services division. Our employees enjoy generous benefits such as 25 days of annual leave and private medical insurance, alongside ample opportunities for professional growth and development in the rapidly evolving FinTech landscape. Join us to be part of a forward-thinking team that values innovation and collaboration, making a meaningful impact in the world of technology sales.
