At a Glance
- Tasks: Analyse performance data to drive improvements in public sector digital services.
- Company: Join a forward-thinking team focused on impactful government projects.
- Benefits: Competitive day rate, remote work flexibility, and long-term contract opportunities.
- Other info: Collaborative Agile environment with opportunities for continuous learning.
- Why this job: Make a real difference in user experiences across government services.
- Qualifications: Experience in performance analysis and strong skills in SQL and data visualisation tools.
Location: Remote (with occasional ad hoc travel)
Day Rate: £450 per day (Inside IR35)
Contract: Initial 4-month discovery phase, transitioning into long-term engagement with rolling 6-month Statements of Work
Clearance: BPSS required
Equipment: Bring Your Own Device (BYOD)
The Role
We're seeking an experienced Performance Analyst to support a major public sector digital programme. You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear, actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery.
Key Responsibilities
- Performance Measurement & Analysis
- Define and track KPIs, SLAs, and service performance metrics
- Analyse user journeys, service usage, and operational data
- Identify trends, anomalies, risks, and optimisation opportunities
- Data Collection & Management
- Work with engineering and data teams to:
- Define data requirements
- Ensure accurate data capture and instrumentation
- Maintain high standards of data quality, validation, and governance
- Insight Generation & Reporting
- Produce dashboards and reports using Power BI or Tableau
- Translate complex data into clear, stakeholder-ready insights and recommendations
- Enable evidence-based decision making across teams
- Agile Team Integration
- Embed within Agile delivery teams, working in sprint cycles
- Support backlog prioritisation through insight
- Collaborate with Product Managers, Delivery Managers, Developers, and Designers
- Continuous Improvement
- Use data to recommend and drive service improvements
- Measure impact through experimentation (e.g. A/B testing)
- Support ongoing optimisation of digital services
Key Skills & Experience
- Proven experience as a Performance Analyst or within digital analytics / MI reporting
- Strong technical capability in:
- SQL
- Excel
- Power BI and/or Tableau
- Experience working with large, complex datasets and dashboards
- Good understanding of data quality, governance, and validation
- Ability to communicate insights clearly to non-technical stakeholders
Desirable
- Experience with Python and/or R
Why Join?
- Opportunity to work on impactful government digital services
- Long-term engagement with rolling 6-month contracts
- Remote-first role with flexibility
- Collaborative, insight-driven Agile environment
Performance Analyst in Telford employer: TXP Technology x People
Join a forward-thinking organisation that values your expertise as a Performance Analyst in the public sector, where you will have the opportunity to make a significant impact on government digital services. Enjoy a remote-first work culture that promotes flexibility and collaboration within Agile teams, alongside continuous professional development and long-term engagement prospects. With a focus on data-driven decision-making, you'll thrive in an environment that encourages innovation and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Telford
✨Showcase Your Skills with a Public Portfolio
As a freelancer in data science, having a killer portfolio is essential. Showcase your projects on platforms like GitHub or create a personal website that details your work and techniques. This gives potential clients a clear picture of what you can do and helps you stand out from the competition.
✨Get Involved in Data Science Communities
Tap into online forums like Kaggle or Stack Overflow. Not only can you showcase your expertise, but you can also connect with other data scientists and potential clients. Plus, participating in competitions and discussions can elevate your profile in the field.
✨Leverage Local Networking Opportunities
Keep an eye out for local data science meetups or tech events in your area. These are golden opportunities to meet potential clients and collaborators face-to-face. Plus, who doesn't love a bit of networking over pizza and drinks?
✨Pitch Your Services Directly to Companies
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We think you need these skills to ace Performance Analyst in Telford
Some tips for your application 🫡
Showcase Your Projects:When applying for a freelance data science role like Performance Analyst at TXP Technology x People, it’s crucial to highlight your projects. Include a portfolio that features at least two or three projects involving data analysis, machine learning, or visualisation. Make sure to describe the tools and methodologies you used, so we can see your skills in action!
Quantify Your Achievements:Freelance gigs, especially in data science, often ask for proven results. In your CV, include any relevant metrics or outcomes from your previous work. Did your analysis help reduce costs by a certain percentage? Or did your predictive model improve performance? Numbers speak volumes!
Introduce Your Style:Since freelancing is all about your individual style and approach, use your cover letter to share how you tackle data problems. This is your chance to let us know how you think, your creative problem-solving methods, and how you would approach a project at TXP Technology x People.
Be Real About Your Rates:When you send in your application, don’t forget to mention your freelance rates and availability. We appreciate clarity up front, and it helps us gauge if you fit within our budget and timeline. Being transparent in this aspect shows professionalism and readiness!
How to prepare for a job interview at TXP Technology x People
✨Show Off Your Data Wizardry
As a freelancer in data science, you'll want to present a portfolio that showcases your best projects. We should pull together examples where you tackled real problems with data analytics, machine learning models, or visualisations. It's all about demonstrating your skills in action!
✨Be Ready to Dive Deep into Technical Questions
Expect to encounter some technical grilling during the interview. Prepare to discuss statistical methods, algorithms, or maybe even tackle a live coding challenge. We should brush up on tools like Python, R, or SQL—those are key players in the data science field. Don't just know them; be ready to explain your thought process!
✨Help Them Understand Your Work Style
Freelance gigs often mean you'll be working independently, so we need to convey our self-motivation and time management skills. Be prepared to talk about how you’ve handled multiple projects or met tight deadlines before. Sharing your approach to client communication can also give them confidence in your ability to deliver remotely.
✨Pitch Your Value Proposition
When freelancing, it’s crucial to clearly articulate what makes you unique. We should highlight not just technical skills but also the business impact of our projects. Think of a couple of stories where your data insights drove decision-making—this can be a game changer in showing why they should choose you for their freelance needs!
