TXP Technology x People is seeking a Help Desk Analyst for a 3-month rolling contract (Inside IR35) in Greater London. The role focuses on first point of contact and first contact resolution, handling end-user IT issues remotely or desk-side to restore service quickly.
You will log incidents, manage requests via phone, email, and ServiceNow chat, and work to maintain SLAs. The position requires onsite availability with early and late shifts and weekend coverage as part of a rotating schedule.
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Onsite Helpdesk Analyst - First-Line IT Support (Shift) employer: TXP Technology x People
Hotpoint is an exceptional employer, offering a supportive and dynamic work environment for aspiring Trainee Field Service Engineers. With comprehensive training, a fully equipped company van, and opportunities for career progression, employees can thrive while delivering outstanding customer service. Join a globally respected brand where your skills will grow, and your contributions will be valued.
