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For Companies At a Glance
- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Why this job: Launch your hands-on career with industry-leading training and real-world experience.
- Qualifications: Passion for customer service and a willingness to learn; no experience needed.
- Other info: Secure career path with opportunities for growth and progression.
The predicted salary is between 25397 - 27000 £ per year.
Start your career with Hotpoint as a Trainee Field Service Engineer. This is an exciting opportunity to train and qualify in a hands-on role with one of the UK's most trusted appliance brands. If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role:
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
- Managing your tools and spare parts stock
- Promoting our trusted Hotpoint products
Your Training Journey:
- Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info
- Shadowing - Join an experienced engineer on the road to see the job in action
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- On-the-Job Learning (6 - 9 months) - Build your skills with real customers
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
What You’ll Need:
- Passionate about customer service
- Interested in electrics, mechanics, or hands-on problem-solving
- Hold a full UK manual driving licence
- Physically fit - able to move and lift appliances
- Eligible to work in the UK
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
What’s In It for You?
- Pay: £25,397 - £27,000 per year (daily rate equivalent via umbrella company)
- Bonuses: Commission and overtime opportunities
- Vehicle: Fully equipped company van and fuel card
- Time Off: 20 days holiday and bank holidays increasing to 25 days once permanent
- Benefits: Access to Perkbox (discounts, perks & treats)
- Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
- Learn from the best with industry-leading training
- Join a globally respected brand trusted by millions
- Enjoy a secure career path with opportunities to grow
- Be part of a team that values skill, effort, and dedication
Ready to Apply? This is more than just a job - it’s the start of a long-term career where you’ll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
For further information please contact Sheona.
Trainee Field Service Engineer in Nottingham employer: TXP Technology x People
Contact Detail:
TXP Technology x People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotpoint. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and problem-solving. Think about how you can relate your experiences, even if they’re not directly in engineering, to the skills they’re looking for.
✨Tip Number 3
Show off your passion! When you’re chatting with the interviewer, let your enthusiasm for hands-on work and helping customers shine through. Share any relevant hobbies or experiences that demonstrate your interest in fixing things and working with your hands.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Field Service Engineer in Nottingham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and hands-on problem-solving. Share any experiences, even if they're not directly related to engineering, that highlight your eagerness to learn and help others.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your interest in electrics and mechanics, and don’t forget to mention your full UK manual driving licence!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A great attitude and willingness to learn are what we’re really looking for.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a Trainee Field Service Engineer!
How to prepare for a job interview at TXP Technology x People
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of household appliances, especially those you might be working on, like washing machines and tumble dryers. This will show your genuine interest and help you answer technical questions confidently.
✨Show Your Passion for Customer Service
As a Trainee Field Service Engineer, you'll be the face of Hotpoint. Be ready to share examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your enthusiasm for helping people and solving problems.
✨Demonstrate Your Willingness to Learn
Since no prior experience is required, emphasise your eagerness to learn and adapt. Talk about any relevant experiences where you've quickly picked up new skills or knowledge. This will reassure them that you're ready for the training journey ahead.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, team dynamics, or opportunities for progression. It shows you're engaged and serious about the role, plus it gives you valuable insights into the company culture.