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- Tasks: Transform new services into operational powerhouses with Azure and M365.
- Company: Dynamic tech firm focused on innovative managed services.
- Benefits: Competitive day rate, hybrid work model, and opportunities for professional growth.
- Other info: Join a collaborative team and shape the future of managed services.
- Why this job: Be the architect of cutting-edge cloud solutions that make a real difference.
- Qualifications: Experience in service architecture and a solid understanding of Azure and M365.
We're looking for an experienced Service Architect (Azure & Microsoft 365) to support the operationalisation and go-live of a newly built managed service for one of our key clients.
This role is focused on turning a newly delivered service into something that can run day-to-day - ensuring it is supportable, scalable, clearly understood, and fit for live operation.
You'll act as the bridge between solution delivery, operations, and managed service teams, making sure Azure and M365 services transition cleanly into BAU with the right processes, governance and service models in place.
- Owning the service architecture and operational readiness for a new managed service built by the client
- Designing and documenting support models, service catalogues, RACI, SLAs/OLAs and escalation paths
- Working closely with Azure and M365 technical teams to translate designs into supportable live services
- Leading service transition and go-live activities, including early life support and hypercare
- Ensuring alignment to ITIL v4 practices and managed service standards
- Defining monitoring, alerting, incident, change and problem flows for Azure & M365 platforms
- Acting as the key point of assurance that the service is 'ready to run' before go-live
Strong experience as a Service Architect / Service Design & Transition Lead.
Practical, hands-on knowledge of Azure and Microsoft 365 services (you don't need to be an engineer, but you do need real platform understanding).
Proven experience operationalising cloud-based managed services.
Solid grasp of ITIL v4, service acceptance and transition into BAU.
Service Architect (Azure & M365) in Leeds employer: TXP Technology x People
Contact Detail:
TXP Technology x People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect (Azure & M365) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the Azure and M365 space. Attend industry meetups or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your experience with service architecture, especially around Azure and M365. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on ITIL v4 practices and service transition processes. Be ready to discuss how you've operationalised cloud-based managed services in the past. We want to hear your success stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Service Architect (Azure & M365) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Architect role. Highlight your experience with Azure and Microsoft 365, and don’t forget to showcase your knowledge of ITIL v4 practices. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on experience with cloud-based managed services and how you’ve successfully transitioned services into BAU before. We love a good story!
Showcase Your Problem-Solving Skills: In your application, be sure to highlight specific examples where you've tackled challenges in service architecture or operational readiness. We’re keen to see how you’ve designed support models or led service transitions in the past. Let us know how you can bring that expertise to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TXP Technology x People
✨Know Your Azure & M365 Inside Out
Make sure you brush up on your knowledge of Azure and Microsoft 365 services. Understand how they work together and be ready to discuss specific features and functionalities. This will show that you have the practical, hands-on knowledge needed for the role.
✨Master ITIL v4 Practices
Since the role requires a solid grasp of ITIL v4, take some time to review its principles and how they apply to service architecture. Be prepared to discuss how you've implemented these practices in past roles, especially in relation to service transition and operational readiness.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage service transitions. Think of examples from your previous experience where you successfully led a service go-live or resolved issues during early life support.
✨Showcase Your Communication Skills
As a bridge between teams, strong communication is key. Be ready to demonstrate how you've effectively collaborated with technical teams and stakeholders in the past. Highlight any experiences where you documented support models or facilitated discussions around SLAs and escalation paths.