At a Glance
- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Secure career path with opportunities for growth and progression.
- Why this job: Launch your hands-on career with industry-leading training and real-world experience.
- Qualifications: Passion for customer service and a willingness to learn; no experience needed.
The predicted salary is between 25397 - 27000 £ per year.
Start your career with Hotpoint as a Trainee Field Service Engineer. This is an exciting opportunity to train and qualify in a hands-on role with one of the UK's most trusted appliance brands. If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role:
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
- Managing your tools and spare parts stock
- Promoting our trusted Hotpoint products
Your Training Journey:
- Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info
- Shadowing - Join an experienced engineer on the road to see the job in action
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- On-the-Job Learning (6 - 9 months) - Build your skills with real customers
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
What You’ll Need:
- Passionate about customer service
- Interested in electrics, mechanics, or hands-on problem-solving
- Hold a full UK manual driving licence
- Physically fit - able to move and lift appliances
- Eligible to work in the UK
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
What’s In It for You?
- Pay: £25,397 - £27,000 per year (daily rate equivalent via umbrella company)
- Bonuses: Commission and overtime opportunities
- Vehicle: Fully equipped company van and fuel card
- Time Off: 20 days holiday and bank holidays increasing to 25 days once permanent
- Benefits: Access to Perkbox (discounts, perks & treats)
- Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
- Learn from the best with industry-leading training
- Join a globally respected brand trusted by millions
- Enjoy a secure career path with opportunities to grow
- Be part of a team that values skill, effort, and dedication
Ready to Apply?
This is more than just a job - it’s the start of a long-term career where you’ll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
For further information please contact Jodie.
Trainee Field Service Engineer in Inverness employer: TXP Technology x People
At TXP Technology, we pride ourselves on being an excellent employer that values innovation and collaboration. Our supportive work culture fosters professional growth, offering employees opportunities to enhance their skills while working on impactful public sector projects. With the flexibility of remote work and the chance to connect with colleagues in Telford, we ensure a balanced and rewarding work experience for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Field Service Engineer in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotpoint. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and problem-solving. Think about how you would handle different scenarios as a Trainee Field Service Engineer. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your passion! When you're chatting with the interviewer, let your enthusiasm for hands-on work and helping customers shine through. Share any relevant experiences, even if they're not directly related to engineering. It’s all about attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining Hotpoint and starting your career as a Trainee Field Service Engineer.
We think you need these skills to ace Trainee Field Service Engineer in Inverness
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and hands-on problem-solving. Share any experiences, even if they're not directly related to engineering, that highlight your eagerness to learn and help others.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'diagnosing', 'repairing', and 'customer service', to show that you understand what we're looking for.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A great attitude and willingness to learn are just as important as experience.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at TXP Technology x People
✨Know Your Stuff
Before the interview, brush up on basic electrical and mechanical concepts. Familiarise yourself with common household appliances and their functions. This will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
As a Trainee Field Service Engineer, you'll be the face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your ability to communicate clearly and solve problems effectively.
✨Be Ready for Hands-On Questions
Expect practical questions about diagnosing and fixing appliances. Think about scenarios where you had to troubleshoot an issue. Practising these responses can help you articulate your thought process during the interview.
✨Demonstrate Your Willingness to Learn
Hotpoint values a great attitude and a willingness to learn over experience. Be prepared to discuss why you're excited about this opportunity and how you plan to grow within the company. Show them that you're eager to embrace the training and development they offer.
