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- Tasks: Diagnose and repair household appliances while providing excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Great progression opportunities and a chance to learn from industry leaders.
- Why this job: Kickstart your career with hands-on training and real-world experience.
- Qualifications: No experience needed, just a positive attitude and a full UK driving licence.
The predicted salary is between 28352 - 29367 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £28,352 - £29,367 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer - Field Service Engineer in Hastings employer: TXP Technology x People
Contact Detail:
TXP Technology x People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Hastings
✨Tip Number 1
Get to know the company! Research Hotpoint and their values. When you show up for an interview, drop in some knowledge about their products or recent news. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Field Service Engineer, you'll be the friendly face of Hotpoint. Think of scenarios where you can demonstrate your problem-solving abilities and how you’d handle tricky customer situations.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart shows you care. Plus, it sets a professional tone right from the start. You want them to see you as a reliable candidate who takes pride in their appearance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Engineer - Field Service Engineer in Hastings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you're excited about helping people and ready to learn the ropes of being a Field Service Engineer.
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they're not directly related to engineering. We love seeing transferable skills, so don’t hesitate to mention your problem-solving abilities or any hands-on experience you've had.
Be Yourself: We’re looking for genuine individuals who can connect with our customers. Don’t be afraid to let your personality come through in your application. A friendly tone can go a long way in making you stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for this exciting opportunity with Hotpoint.
How to prepare for a job interview at TXP Technology x People
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the common issues customers face with their appliances and think about how you would approach diagnosing and repairing them. This shows your enthusiasm and readiness to jump into the role.
✨Show Off Your People Skills
As a Field Service Engineer, you'll be the friendly face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved conflicts or helped someone out – this will highlight your ability to connect with customers.
✨Be Ready to Learn
Since no previous experience is required, emphasise your willingness to learn and adapt. Share any experiences where you've quickly picked up new skills or knowledge. This will reassure them that you're ready for the training journey ahead.
✨Dress the Part
Even though it's a hands-on job, first impressions matter! Dress smartly for the interview to show that you take the opportunity seriously. A neat appearance can help convey your professionalism and readiness to represent the brand.