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- Tasks: Diagnose and repair household appliances while providing excellent customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, company van, and 20+ days holiday.
- Other info: Enjoy a supportive training journey and opportunities to grow within the company.
- Why this job: Kickstart your career with hands-on training and a clear path for progression.
- Qualifications: No experience needed, just a positive attitude and a full UK driving licence.
The predicted salary is between 27377 - 28352 £ per year.
Start your career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No problem - we'll give you all the training you need to succeed!
As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top-notch customer service
Your Training Journey:
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
Requirements:
- Passionate about customer service
- Hold a full UK manual driving licence
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards
Learn from the best with industry-leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.
Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.
Engineer - Field Service Engineer in Bolton employer: TXP Technology x People
Contact Detail:
TXP Technology x People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Bolton
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you haven't worked in field service before, try to get some experience with DIY projects or fixing appliances at home. This will give you a confidence boost and something to talk about when you're asked about your technical abilities.
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, you'll be interacting with customers regularly. Think of examples from past experiences where you've provided excellent service or resolved issues, and be ready to share those stories during your interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit that 'Apply' button on the Hotpoint careers page. It shows initiative and makes it easier for us to track your application.
We think you need these skills to ace Engineer - Field Service Engineer in Bolton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and engineering! Share any relevant experiences or interests that highlight your eagerness to learn and grow in this field.
Tailor Your CV: Make sure your CV reflects the skills and qualities we're looking for. Highlight any hands-on experience, even if it's not directly related, and emphasise your willingness to learn and adapt.
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join Hotpoint as a Trainee Field Service Engineer. Be genuine and let your personality shine through – we love to see who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at TXP Technology x People
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the common issues customers face with appliances like washing machines and cookers. This will show your enthusiasm and readiness to tackle real-world problems.
✨Show Off Your People Skills
As a Field Service Engineer, you'll be the friendly face of Hotpoint. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate clearly and solve problems on the spot.
✨Be Ready for Hands-On Questions
Expect practical questions about diagnosing and repairing appliances. Brush up on basic electrical and mechanical concepts. Even if you lack experience, demonstrating a willingness to learn and adapt is key!
✨Dress the Part
While you might be out on the road, first impressions matter! Dress smartly for your interview to convey professionalism. It shows that you take the opportunity seriously and are ready to represent Hotpoint well.