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For Companies At a Glance
- Tasks: Manage client relationships and drive growth through cross-selling and referrals.
- Company: Join a leading telecoms and IT managed services provider in Manchester.
- Benefits: Enjoy hybrid working, competitive salary, and ongoing training opportunities.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: Experience in account management, preferably in telecoms or IT, is essential.
- Other info: Achieve sales targets while enjoying a supportive and collaborative work culture.
The predicted salary is between 26000 - 32000 £ per year.
A leading provider of telecoms and IT managed services, priding themselves on delivering top-notch solutions to our diverse clientele, ensuring they stay connected and efficient in an ever-evolving technological landscape.
Role Overview:
Seeking a dynamic and results-driven Desk Based Account Manager to join their team. The successful candidate will be responsible for managing an existing portfolio of clients, fostering relationships, and driving growth through cross-selling and referrals. This role requires a proactive individual with a passion for telecoms and IT, excellent communication skills, and a proven track record in sales.
Key Responsibilities:
- Manage and nurture relationships with an established customer base.
- Identify opportunities for growth within existing accounts through cross-selling and upselling.
- Seek and develop referral opportunities to expand the customer base.
- Collaborate with internal teams to ensure seamless delivery of services and solutions to clients.
- Monitor and report on account performance, ensuring client satisfaction and retention.
- Stay up-to-date with industry trends and product knowledge to provide informed advice to clients.
- Prepare and deliver presentations, proposals, and contract negotiations.
- Achieve and exceed sales targets and KPIs.
Qualifications and Experience:
- Proven experience in account management, preferably within the telecoms or IT sector.
- Strong understanding of telecoms and IT managed services.
- Excellent interpersonal and communication skills.
- Demonstrated ability to manage multiple clients and projects simultaneously.
- Proficient in using CRM software and other sales tools.
- Highly motivated, goal-oriented, and able to work independently as well as part of a team.
- Strong problem-solving skills and the ability to think strategically.
What We Offer:
- Competitive salary £26,000-£32,000 + OTE £40k-£48k.
- Comprehensive benefits package.
- Ongoing training and professional development opportunities.
- A supportive and collaborative work environment.
- Opportunities for career advancement within a growing company.
Locations
Account Manager employer: TXP Talent
Contact Detail:
TXP Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in telecoms and IT. This knowledge will not only help you during interviews but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the telecoms and IT sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts in the past. Highlighting your achievements in cross-selling and upselling can set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency with CRM software by being ready to discuss how you've used these tools to enhance client relationships and track account performance in previous roles.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the telecoms or IT sector. Use specific examples that demonstrate your ability to manage client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telecoms and IT. Mention how your skills align with the job responsibilities, such as cross-selling and upselling, and provide examples of your past successes in similar roles.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to convey information clearly and effectively. Use concise language and structure your application well to demonstrate your communication prowess.
Highlight Industry Knowledge: In your application, mention any relevant industry trends or product knowledge you possess. This shows that you are proactive and informed, which is crucial for providing clients with the best advice and solutions.
How to prepare for a job interview at TXP Talent
✨Know Your Portfolio
Before the interview, make sure you understand the existing portfolio of clients you'll be managing. Research their industries and any recent news about them. This will help you demonstrate your proactive approach and ability to nurture relationships.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully cross-sold or upsold in previous roles. Be ready to discuss your strategies for identifying growth opportunities within accounts, as this is a key responsibility of the role.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest trends in telecoms and IT managed services. Being knowledgeable about current developments will allow you to provide informed advice during the interview and show your passion for the industry.
✨Practice Your Presentation Skills
Since the role involves preparing and delivering presentations, practice articulating your ideas clearly and confidently. You might even want to prepare a mock presentation related to a telecoms or IT solution to showcase your skills.
