Assistant Warehouse Manager in Solihull

Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact.

Position: Based in Solihull, the role of Assistant Warehouse Manager is pivotal in ensuring the smooth operations of the warehouse/logistics sector, contributing significantly to the company's success. This position plays a crucial role in coordinating and optimising warehouse activities, which directly impact team collaboration and the achievement of company goals. Key stakeholders for this role include warehouse staff, logistics team, procurement department, and senior management, positioning this role at the centre of the company's operational structure.

Success in this role is measured by efficiency metrics, inventory accuracy, on-time deliveries, cost control, and overall warehouse performance.

Specific Responsibilities

• Ensure customer SLA and internal KPI are met through daily monitoring and jeopardy management screens.
• Ensure all warehouse staff adhere to the generic processes and checks and the Quality Dam.
• Accountable for inventory accuracy and integrity.
• Proactively monitor inventory processes through spot checks.
• Provide analytical analysis of performance metrics where possible.
• Employ root cause analysis of failures and suggest corrective actions / highlight continuous improvements.
• Review processes in line with improving efficiency and accuracy of inventory.
• Align system inventory with our customers' systems.
• Liaise with off-site storage facilities on the management and accuracy.
• Occasional travel required in the carrying out of duties.
• Take a leading role in planning and conducting inventory audits.
• Ensure all processes and practices comply with Company/Site procedures, Health & Safety and ISO9002 procedures.
• Develop, encourage, and maintain high work standards and professionalism.
• Ensure all non-conformances are answered within the agreed timescale and that lack of responses are escalated to appropriate team for resolutions.
• Support group leader with conducting 5S Audits.
• Embrace the principles of 5S.
• Ensure that the health & safety of the business is always adhered to, including the safety of work colleagues, customers and suppliers in accordance with the Company's Health & Safety Policy, Manual and documentation.
• Ensure that hazardous substances are maintained in a controlled manner in accordance with COSHH.

Requirements:

Technical Skills: Proficiency in warehouse management systems, inventory control software, Microsoft Excel, RFID technology, and knowledge of supply chain automation tools.

Educational Requirements: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. Certification in Warehouse Management is a plus.

Experience Level: Minimum of 2-4 years of experience in warehouse operations, with proven leadership skills in a supervisory or managerial role.

Soft Skills: Excellent communication, problem-solving, decision-making, and leadership abilities. Adaptability to fast-paced environments and a strong focus on teamwork.

Industry Knowledge: Understanding of warehouse safety regulations, inventory management principles, lean methodologies, and familiarity with industry-specific challenges.

Telecommunications: Passion for telecoms industry, especially the circular economy and ESG.

Continuous improvement: Demonstrated success in scaling warehouse operations. Thrive in a fast-paced, evolving environment: You're comfortable with change and take ownership to drive progress without needing rigid structures or hierarchy.

Desirable skills: Full driving licence, FLT licence, and a good understanding of Sage.

Other information: Competitive base salary. Company Pension and additional benefits. 25 days holidays.