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For Companies At a Glance
- Tasks: Own and optimise HubSpot CRM, enhance sales processes, and drive data insights.
- Company: Join TXO, a global leader in technology lifecycle management.
- Benefits: Competitive salary, pension, life insurance, and 25 days holiday.
- Why this job: Shape the future of technology while driving commercial success.
- Qualifications: Experience with HubSpot and a strong analytical mindset required.
- Other info: Opportunity for growth into leadership roles as the company scales.
The predicted salary is between 36000 - 60000 £ per year.
About us
Founded in ****, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. We operate globally with key hubs in the UK, US, Sweden, France, Germany, Australia, Japan, and Brazil. With the support of TowerBrook Delta, we are accelerating the transition to a smarter, more sustainable network ecosystem. Join our team and shape technology for a more sustainable future.
Job function
As a growing organisation with turnover exceeding £150m, we are investing in a dedicated Sales Operations Manager - HubSpot to help us build a scalable, data-informed commercial engine. This is our first dedicated operations hire within the sales organisation. You will take ownership of our HubSpot CRM (Sales & Marketing Hubs), optimise sales processes, and drive reporting and insights that support commercial leadership decision-making. In addition to system ownership, this role is accountable for improving commercial effectiveness, forecast discipline, and sales performance transparency. Although HubSpot is newly deployed, adoption is strong, and this role will be critical to ensuring consistency, accuracy, and long-term scalability.
Specific responsibilities
- HubSpot Ownership & Governance
- Own the HubSpot environment across Sales and Marketing Hubs, ensuring it's configured to support multiple sales teams and a growing commercial function.
- Manage pipelines, automation, user roles, permissions, and data quality controls.
- Define and enforce CRM standards and governance.
- Provide training and ongoing support to users to reinforce best practices.
- Sales Operations & Process Enablement
- Partner with sales leaders across multiple teams to map, optimise, and document sales processes.
- Standardise workflows and handoffs to ensure consistency across sales functions.
- Monitor pipeline health, ensuring accurate stage progression and clear next steps.
- Drive adherence to process expectations through enablement, communication, and regular review cycles.
- Support onboarding of new sales hires from a systems perspective.
- Commercial Effectiveness and Performance
- Own commercial KPIs including conversion rates, win rates, sales cycle, and pipeline coverage.
- Identify funnel bottlenecks and performance issues.
- Support sales productivity and capacity analysis.
- Provide data-driven recommendations to improve revenue outcomes.
- Reporting, Insights & Forecasting
- Build and manage dashboards for performance and forecasting.
- Own forecast methodology and cadence, and challenge forecast assumptions and inputs.
- Track forecast accuracy and provide proactive recommendations based on data (e.g., conversion rate improvements, resource allocation, channel performance).
- Analyse commercial data to identify risks, opportunities, and patterns across product lines or business units.
- Support senior leadership in preparing commercial updates, forecasting reviews, and board-level reporting inputs.
- Deal Support & Commercial Governance
- Support deal governance, approvals, and pipeline discipline.
- Provide visibility on discounting, ageing, and deal risk.
- Partner with Finance and Legal to ensure data accuracy.
- Cross-Functional Collaboration
- Work closely with Marketing on lead management, MQL?SQL handoffs, and lifecycle stage accuracy.
- Partner with Finance on forecasting, commercial reporting alignment, and data reconciliation.
- Collaborate with IT to ensure system alignment and security.
About you
Experience & Skills
- Strong hands-on experience with HubSpot Sales Hub; experience with Marketing Hub preferred.
- Background in sales operations, revenue operations, or CRM administration.
- Confident working with sales leadership teams and challenging assumptions where data or process issues arise.
- Strong commercial and analytical mindset with the ability to translate data into clear, actionable insights.
- Experience supporting multi-team sales organisations and managing competing priorities.
- Excellent communicator with the ability to coach, influence, and drive adoption.
Nice to Have
- HubSpot certifications (Admin, Reporting, Sales Software, Operations Hub).
- Exposure to enterprise-level reporting requirements, including forecast scrutiny.
- Experience in PE-backed or high-growth environments.
- Understanding of broader RevOps concepts (lead routing, attribution, lifecycle design).
The Type of Person Who Will Succeed Here
You're comfortable operating autonomously as the first dedicated Sales Operations hire. You balance pragmatism with process thinking — solving today's issues while laying foundations for tomorrow. You're credible with senior stakeholders and confident in providing data-led challenge, but also approachable and patient when coaching end users. You enjoy continual improvement and are proactive in spotting and fixing issues before they become problems.
Growth and Progression
This role has the potential to evolve into a broader Revenue Operations or Commercial Operations leadership position as the business scales.
Rewards
Competitive Base Salary (Market benchmarked) Pension Life Insurance 25 days holidays (including
Sales Operations Manager in England employer: TXO
Contact Detail:
TXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Sales Operations Manager. Highlight your HubSpot experience and how you can optimise their processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Operations Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience with HubSpot and any relevant sales operations skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Share examples of how you've used data to drive decisions or improve processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TXO
✨Know Your HubSpot Inside Out
Make sure you’re well-versed in HubSpot, especially the Sales and Marketing Hubs. Familiarise yourself with its features, functionalities, and best practices. Being able to discuss how you've optimised CRM systems in the past will show your expertise and readiness for this role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified bottlenecks or improved sales processes through data analysis. This will demonstrate your commercial mindset and ability to translate insights into actionable strategies.
✨Understand the Company’s Vision
Research TXO and understand their mission towards a smarter, sustainable network ecosystem. Be ready to articulate how your skills as a Sales Operations Manager can contribute to this vision. Showing alignment with their goals will make you a more attractive candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle competing priorities. Think of specific scenarios where you’ve had to manage multiple teams or projects, and be ready to explain your approach and the outcomes. This will highlight your experience in a multi-team sales environment.
