Shipping & Logistics Executive in Chepstow

Founded in 2005, TXO is the global full‑circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact.

Position Based in Chepstow, hybrid‑working as part of a TXO Group Operations Team, and reporting to the Group Head of Trade Compliance, the Shipping & Logistics Executive is responsible for the effective delivery of the shipping within the Group.

• Arrange shipments outbound and updating X3 with all relevant shipping information.
• Negotiate freight rates, provide quotations and ensure all freight invoices are correct.
• Assist the Group Finance Manager with preparing tariffs for customers, ensuring the required profit margins as directed by the company are achieved by providing shipping costs.
• Liaise with internal and external customers and third parties regarding shipments and queries.
• Prepare all shipping documents including but not limited to raising POs and commercial invoices.
• Resolve queries for sales orders held in customs whilst liaising with sales representatives and customers.
• Pre‑empt and prepare for problems relating to shipping to specific destinations.
• Provide proof of delivery upon request.
• Work with the Dispatch department to plan dispatches.
• Timely filing of all shipping related documentation.
• Liaison with the Finance team for the preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.
• Ensure the timely completion of all processes to arrange the shipment for each order when approved “Terms Ship” by Finance daily.
• Provide cover for inbound back‑to‑back purchases of stock as and when required.

• Via close networking with Carriers, provide the business with updates on information regarding the latest positions on Import/Export controls.
• Provide Sales/Sales Admin with guidance on documentation required for transit to specific regions.
• Network with Chamber of Commerce to ensure the steady flow of requested documentation and information.
• Advise line manager of areas of concern, where additional training may be required.

• Interface with other internal departments as required ensuring a high‑level quality of process.
• Responsible for personal Health and Safety and operating in a manner which is safe personally and for others.
• Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environmental and Information Security.
• The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual.

• Proficiency in transportation management software is essential for managing freight logistics and ensuring compliance with customs regulations.
• Ability to evaluate logistics processes, determine resolutions, and implement changes quickly.
• Prioritising customer satisfaction and meeting needs at every stage of the logistics process.
• Understanding and utilising digital resources like GPS tracking software and inventory programs.
• Quick identification and resolution of issues to minimise disruptions in the supply chain.
• Utilising data analytics to forecast demand, track performance, and make informed decisions.
• Coordinating with various departments, suppliers, and partners for seamless communication and collaboration.
• Thrive in a fast‑paced, evolving environment – you’re comfortable with change and take ownership to drive progress without needing rigid structures or hierarchy.
• Bring a challenger mindset – you’re always looking for better ways of doing things, driving improvements that deliver real impact for the business and the environment.
• Motivated by our mission – you’re inspired by TXO’s vision to make technology more sustainable and excited to be part of a growing, forward‑thinking business shaping the future of the industry.

• Competitive base salary
• Pension & Life Insurance
• 25 days holidays
• Hybrid working
• Opportunities for professional development and training
• Supportive and collaborative work environment

TXO Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic.