At a Glance
- Tasks: Deliver advanced IT support and maintain critical systems across eight schools.
- Company: Join Twynham Learning, a progressive multi-academy trust dedicated to education.
- Benefits: Enjoy 31 days holiday, pension scheme, local discounts, and free on-site parking.
- Other info: Work in a beautiful area of the South Coast with excellent career growth opportunities.
- Why this job: Make a real impact in the community by supporting local children's education.
- Qualifications: Strong IT background with relevant qualifications and a collaborative approach.
The predicted salary is between 35045 - 42833 £ per year.
Twynham Learning Core Services c/o The Grange School, Redvers Road, Christchurch, Dorset. BH23 3AU
Reports to Trust IT Manager
About the Post
We are looking to appoint a Trust 3rd Line IT Engineer to join Twynham Learning multi-academy trust. Working in our friendly, professional and welcoming Core Services ("Trust HQ") department, you will be an integral member of our Trust IT Services team. This is a senior technical role, responsible for delivering advanced support, leading technical escalations, and ensuring the stability and performance of critical IT systems across our eight schools. You will act as a technical authority and play a key role in maintaining and improving the organisation’s infrastructure and service delivery. The post is ideally suited to an individual with a passion for technology and continuous improvement, coupled with a commitment to delivering exceptional services to our schools and business areas.
We are looking for an outstanding individual who will relish the opportunity to:
- Assist with setting out our technology roadmap and managing IT change projects and refreshes
- Perform important IT maintenance responsibilities, including monitoring, cyber security, technical documentation, back-ups, resolution of help desk tickets and asset registers
- Work closely with other technical IT staff across our trust and provide training to improve knowledge and practice
- Promote and safeguard the welfare of children and young people in accordance with our Safeguarding and Child Protection policies.
What we can offer you
- A wonderful opportunity to contribute to our local community by supporting the education of thousands of local children and young people
- 31 days' holiday leave per year, increasing to 34 days with service
- Automatic membership of the Dorset Local Government Pension Scheme
- Free, confidential access to our Employee Assistance Programme, which offers a range of counselling services plus financial, legal and practical support from qualified professionals on a range of personal issues and access to online health and wellbeing resources
- A trust-wide intranet, where we share our news, information and resources
- Local discounts negotiated on behalf of our staff e.g. gym memberships, hair and beauty salons, chiropractic care, cycle shops, restaurants, motoring services, and retail/DIY stores
- Access to national discounts on a wide variety of huge brands
- Kitchen facilities with complimentary tea and coffee available throughout the day
- Free on-site parking
- The opportunity to work within Twynham Learning; a progressive multi-academy trust
- The opportunity to work in one of the most beautiful areas of the South Coast
Who we are looking for
We would love to hear from you if you:
- Have a strong technical IT background and skills, with experience of maintaining and improving infrastructure
- A good standard of secondary education with GCSEs in Maths and English, grade 4 (or grade C) and above or equivalent qualifications/grades and relevant IT qualifications/certifications
- A confident, collaborative approach - able to work independently and as part of a team
You will also be keen to live our Twynham Learning employee values which are:
The closing date for applications is Monday 9 November 2026 at 9am.
Twynham Learning values diversity and inclusiveness. We aim to eliminate unlawful discrimination and promote diversity throughout our whole workforce. We want our workforce to be representative of all sections of our community, so we give equal opportunities to all job applicants. We do not discriminate on the basis of age, disability status, gender reassignment, marital/partnership status, pregnancy/maternity, race/colour/national origin, religion/belief, sex or sexual orientation. Only people who can evidence their right to work in the UK will be considered for this vacancy. We are committed to robust Safer Recruitment processes as part of our strong commitment to safeguard children and young people. An enhanced criminal records check will be undertaken on the successful candidate. Candidates must disclose all unprotected spent and unspent cautions and convictions. It is an offence to apply for this post if you are barred from engaging in regulated activity with children.
Trust 3rd Line IT Engineer in Christchurch employer: Twynham Learning
Twynham Learning is an exceptional employer that prioritises a supportive work culture and the professional growth of its staff. Located in the beautiful town of Christchurch, employees benefit from a range of perks including a pension scheme, employee assistance programmes, and staff discounts, all while contributing to a positive learning environment for students. Join us to make a meaningful impact in education and enjoy a fulfilling career with ample opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Trust 3rd Line IT Engineer in Christchurch
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Twynham Learning values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Twynham Learning might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Twynham Learning!
✨Direct Apply to Twynham Learning
Let's not forget to apply directly through the Twynham Learning website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Trust 3rd Line IT Engineer in Christchurch
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Twynham Learning.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Twynham Learning. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Twynham Learning
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
