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- Tasks: Support our veterinary team in providing exceptional care to pets every day.
- Company: Join CVS Group, a leading veterinary services provider in the UK, passionate about animal welfare.
- Benefits: Enjoy 5 weeks annual leave, staff discounts, private healthcare, and mental health support.
- Why this job: Make a real difference in animal care while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills, empathy, and experience in animal welfare are essential.
- Other info: This is a full-time, fixed-term role with a weekend rota.
The predicted salary is between 20000 - 24000 £ per year.
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Twyford Vet Clinic.
This is a full time position on a fixed term contract for 1 year. The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role:
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’. #J-18808-Ljbffr
Patient Care Assistant employer: Twyford Veterinary Clinic
Contact Detail:
Twyford Veterinary Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Show your passion for animal welfare during the interview. Share specific experiences where you've cared for animals, whether in a professional or personal capacity, to demonstrate your commitment to their well-being.
✨Tip Number 2
Familiarise yourself with common veterinary procedures and terminology. This will not only help you understand the role better but also impress the interviewers with your proactive approach and knowledge of the field.
✨Tip Number 3
Prepare to discuss how you handle emotional situations, as this role can be quite challenging. Think of examples where you've shown resilience and empathy, which are crucial traits for a Patient Care Assistant.
✨Tip Number 4
Network with current or former employees of CVS Group plc. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses during the interview.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient Care Assistant position. Tailor your application to highlight relevant experiences and skills that align with the role.
Show Your Passion for Animals: In your cover letter or personal statement, express your enthusiasm for animal care. Share any relevant experiences you have had with animals, whether in a professional setting or through volunteering.
Highlight Communication Skills: Since excellent communication is key in this role, provide examples of how you've effectively communicated in previous jobs or situations, especially in dealing with the public or in stressful environments.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Twyford Veterinary Clinic
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will resonate well with the interviewers at CVS.
✨Demonstrate Empathy and Communication Skills
As a Patient Care Assistant, strong communication and empathy are crucial. Prepare examples of how you've effectively communicated with pet owners or handled sensitive situations in the past.
✨Highlight Relevant Experience
If you have experience in animal welfare or a veterinary environment, be ready to discuss it. Mention specific tasks you've performed, such as feeding, cleaning, or assisting in treatments, to showcase your suitability for the role.
✨Prepare for Emotional Situations
The role may involve dealing with distressing situations. Think about how you’ve coped with emotional challenges in previous roles and be prepared to discuss your resilience and positive attitude.