At a Glance
- Tasks: Coach and improve retail businesses, building relationships and solving problems.
- Company: B Corp certified, Carbon Neutral employer with a focus on sustainability.
- Benefits: Hybrid company car, competitive salary, healthcare scheme, and career growth opportunities.
- Other info: Permanent, full-time role with flexible hours and occasional weekends.
- Why this job: Enjoy real autonomy and variety while making a genuine impact in the retail sector.
- Qualifications: Strong interpersonal skills and a passion for coaching and mentoring.
The predicted salary is between 30000 - 40000 £ per year.
Your own patch.
Real influence.
No two days the same.
If you re the kind of person who can walk into a business, spot what s holding it back, and win people over to change it - this role gives you the freedom, the tools and the trust to do exactly that.
You ll be given your own cluster of retailers, service stations and outlets to look after.
Not a script to follow - a set of relationships to build, a set of problems to solve, and the judgement to decide how.
You re not there to sell.
You re there to genuinely improve how these businesses run, coaching site teams and advising owners on everything from compliance and product quality to layout, merchandising and profitability.
When it works, it works because they trust you and that trust is yours to build.
What s in it for you * A fully maintained hybrid company car, with paid business mileage - this is a field role and you re set up properly for it * A competitive salary plus a healthcare scheme * A permanent, full-time role (37.5 hours, Monday Friday, with occasional weekends) with genuine variety built in * Real autonomy - you ll manage your own network of sites, choose your own approach, and be judged on outcomes, not box-ticking * Room to grow - coaching and mentoring is core to this business, and that includes investing in you * A workplace that means it - a B Corp certified, Carbon Neutral employer with a genuine ESG s...
Retail Coach employer: TWX Recruitment Ltd
As a Retail Coach with us, you'll enjoy a dynamic work environment where your influence truly matters. We offer a competitive salary, a fully maintained hybrid company car, and a commitment to your professional growth through coaching and mentoring. Join a B Corp certified, Carbon Neutral employer that values agility, trust, and a genuine ESG strategy, ensuring you have the autonomy to make impactful changes while enjoying a fulfilling work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Coach
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TWX Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TWX Recruitment Ltd!
We think you need these skills to ace Retail Coach
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TWX Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TWX Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TWX Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TWX Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
