Client Services Manager

Client Services Manager / Client Services Coordinator

Location: London

Salary: Competitive + Bonus + Benefits

Are you a Junior Project Manager in the Construction or Design & Build industry looking for your next step? Do you thrive in a client-facing role, managing relationships and driving project success? If so, this could be the perfect opportunity for you.

Who We Are

At Two, we believe in collaboration. Great results happen when we work closely with our clients, ensuring their vision is brought to life through innovative design and expert execution. Our team is passionate, creative, and dedicated to delivering exceptional workspaces. If you love working in a fast-paced, dynamic environment where no two days are the same, you’ll fit right in.

The Role

As a Client Services Manager / Client Services Coordinator, you will be the key contact for our repeat clients, ensuring seamless project execution and client satisfaction. Your role will involve:

• Building and maintaining strong client relationships, becoming a trusted advisor.
• Collaborating with designers, architects, and project teams to ensure project success.
• Managing contracts, negotiations, and financial targets.
• Ensuring timely and successful delivery of projects aligned with client needs.
• Identifying opportunities for business growth with existing clients.
• Communicating progress and project milestones to stakeholders.
• Assisting with client requests and resolving challenges as they arise.

Who You Are

We’re looking for a proactive, organised, and commercially savvy individual with:

• Experience in an Account Management, Client Services, or Junior Project Manager role within the Design & Build industry.
• Strong commercial awareness, including cost control and contract negotiation.
• The ability to manage multiple projects simultaneously.
• Proficiency in MS Office (Projects & Excel) and familiarity with Procore or similar construction systems.
• Excellent organisational and time-management skills.
• A natural ability to collaborate and work as part of a team.

What We Offer

At Two, we believe in rewarding our team for their hard work and commitment. You’ll benefit from:

• Competitive salary + bonus + pension scheme
• 26 days annual leave + bank holidays
• Death in Service benefit
• Regular company social events
• Annual company summer trip
• Reward & Recognition scheme
• Personal development & training opportunities

Interested?

If you have the experience and passion to excel in this role, we’d love to hear from you. Apply now and take the next step in your career with Two!