Order Processing & Customer Support Administrator – £30,000
Poole | Office-Based | Mon–Thur 8:30–5:00, Fri 8:45–2:0025 days holiday + bank holidays
Are you an organised, reliable and customer-focused administrator looking for a long-term role in a friendly, supportive office? Our client, a well-established specialist business based in Poole, is seeking an Order Processing & Customer Support Administrator to join their small team.
This is a varied, fast-paced position where you’ll manage customer enquiries, process orders and support the wider team with day-to-day administration. If you enjoy being the “go-to” person, keeping workflows running smoothly and delivering excellent service, this role will suit you perfectly.
A Great Team Culture
You’ll be joining a small, close-knit office of 3–4 people where personality and team fit really matter. The environment is friendly, supportive and down-to-earth, with a relaxed atmosphere and a team who work well together. This role would suit someone who is positive, approachable and comfortable in a small team where good communication and a sense of humour are valued!
Key Responsibilities
- Managing the customer service inbox and responding to enquiries
- Processing orders, quotes and customer queries
- Handling incoming telephone calls and providing clear, professional support
- Processing service reports and updating internal records
- Carrying out credit control tasks and monitoring outstanding payments
- General administration and ad-hoc duties to support the office
What We’re Looking For
- Strong customer service and communication skills
- Confident managing a busy inbox and prioritising workload
- Accurate data entry and excellent attention to detail
- Experience in order processing, administration or a similar role
- A positive, friendly personality with a good sense of humour
- Comfortable working in a small, close-knit team
- Professional, proactive and dependable working style
Benefits
- £30,000 salary
- Office-based role with a supportive, friendly team
- 1400 finish on Fridays!!!
- 25 days holiday + bank holidays
- Stable, long-established business with a great reputation
If you’re organised, customer-focused and enjoy a varied administrative role within a friendly, close-knit team, we’d love to hear from you. Apply today for immediate consideration.
Order Processing/Customer Support Administrator in Poole employer: Two Six Recruitment Limited Careers
Join a dynamic and growing IT company as an Operations Coordinator, where your organisational skills will be valued in a supportive work culture that prioritises employee development. With competitive salaries, generous holiday allowances, and opportunities for career progression, this role offers a meaningful chance to make an impact while working alongside a dedicated team. Located in a vibrant area, you'll enjoy a collaborative environment that encourages innovation and adaptability, making it an excellent place for those looking to thrive in their careers.
Contact Details:
Two Six Recruitment Limited Careers Recruitment Team
