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- Tasks: Support young people aged 16-21 during night shifts, ensuring their safety and wellbeing.
- Company: Wokingham Young People Services, dedicated to empowering care leavers.
- Benefits: Full-time hours with a rolling rota, plus training and development opportunities.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Good communication skills and a caring attitude are essential.
- Other info: Dynamic, fast-paced environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
FULL TIME - 38.5hrs Ref: TWO Four nights on / Four nights off rolling rota / including bank holidays and weekends. Start time: 21:30 Finish time: 08:30. Wokingham Young People Services provides 24/7 support for up to seven young people aged 16-21 care leavers and looked after children. Our aim is to support young people with their individual needs to enable them to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you are looking for an exciting role, where you’ll be making a difference in the lives of those you support, then this is the role for you! This is a waking night shift role supporting care leavers aged 16 - 21 yrs old in a semi-independent placement. An understanding of childhood ACEs is an advantage and an ability to work in a trauma informed approach is a must.
JOB PURPOSE
To be part of the night team to keep our clients and services safe. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
- To provide informal support to clients and be a listening ear.
- To complete wellbeing checks for all residents at agreed times and to meet their needs.
- To monitor the service and surrounding areas that are covered by CCTV.
- To deal with any incidents that may arise and contact external services when necessary.
- To maintain clean and tidy communal areas, carry out cleaning tasks when required.
- To provide detailed handovers to day staff, regarding client safety and support information.
- To triage out of hours issues which may arise and contact the on-call manager where applicable.
- To support your colleagues managing the night service, where required.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
ROLE REQUIREMENTS
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work nights and/or weekends.
- This role will require you to lone work.
DESIRABLE CRITERIA
- Experience in similar sectors.
- Experience in customer service roles.
ESSENTIAL CRITERIA
- Good communication skills.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Basic knowledge of Microsoft Outlook, Excel and Word.
- Polite and assertive manner.
- Ability to self-motivate as you will work on your own.
- Collaborate well in a team.
- Ability to respond calmly in a crisis.
- Have an interest and genuine concern for homelessness and related issues.
Night Worker in Wokingham employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Worker in Wokingham
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experiences align with supporting young people and be ready to share those stories!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping young people. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Night Worker in Wokingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for supporting young people shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our mission at Wokingham Young People Services.
Be Clear and Concise: Keep your written application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role.
How to prepare for a job interview at Two Saints
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities and requirements, especially around trauma-informed care and supporting young people. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
As a Night Worker, you'll need to communicate effectively with both clients and colleagues. Prepare examples of how you've successfully communicated in past roles, especially in challenging situations. Practising clear and concise responses will demonstrate your ability to handle the role's demands.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with a crisis or providing support to a young person in distress. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Demonstrate Your Passion for the Cause
Let your passion for supporting young people shine through. Share any relevant experiences or insights you have regarding homelessness and related issues. Showing that you care about the well-being of the clients will resonate with the interviewers and set you apart from other candidates.