At a Glance
- Tasks: Support clients in achieving their goals and provide essential life skills.
- Company: A dedicated organisation focused on mental health and homelessness support.
- Benefits: Full training, flexible hours, and a chance to make a real difference.
- Other info: Opportunity for personal growth and career development in a rewarding field.
- Why this job: Join a passionate team and help empower individuals to thrive.
- Qualifications: Strong communication skills and a genuine interest in supporting vulnerable people.
The predicted salary is between 30000 - 40000 £ per year.
FULL TIME - 37hrs
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities
- To assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- To produce and regularly review comprehensive client-based risk assessments.
- To manage a caseload of clients on a one-to-one basis.
- To support clients to achieve outcomes defined by the service specification.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
- To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits.
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
Role Requirements
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work nights and/or weekends.
- This role will require you to lone work.
Essential Criteria
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Confident and assertive manner.
- Ability to self‑motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues.
DESIRABLE CRITERIA
- Experience of managing a caseload of clients.
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
- Understanding of risk assessment and person‑centred, outcomes‑based delivery.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Mental Health Support Worker in Southsea employer: Two Saints
As a Mental Health Support Worker with us, you'll be part of a compassionate team dedicated to empowering clients on their journey towards stability and independence. We offer a supportive work culture that prioritises employee well-being, professional development, and the opportunity to make a meaningful impact in the community. With flexible working arrangements and comprehensive training, including first aid, you will thrive in an environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker in Southsea
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've supported clients in the past. This will demonstrate your commitment and understanding of the challenges faced by those experiencing homelessness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Mental Health Support Worker in Southsea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Mental Health Support Worker. We want to see how you can help our clients achieve their goals!
Showcase Your Communication Skills:Since strong communication is key in this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, both verbally and in writing!
Highlight Relevant Experience:If you've got experience managing a caseload or working with vulnerable individuals, make it shine! We’re looking for those who understand the complexities of homelessness and can bring that knowledge to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at Two Saints
✨Know Your Clients
Before the interview, take some time to research the common challenges faced by individuals experiencing homelessness. Understanding their needs will help you articulate how you can support them effectively and show your genuine concern for their well-being.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've successfully communicated with clients or colleagues in the past. Be ready to demonstrate your ability to handle challenging situations calmly and assertively during the interview.
✨Familiarise Yourself with Relevant Policies
Brush up on safeguarding policies and health and safety regulations related to mental health support. Being knowledgeable about these areas will not only impress your interviewers but also show that you take your responsibilities seriously.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific instances where you've managed a caseload or dealt with crises, and be ready to discuss how you approached those situations and what outcomes you achieved.
