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- Tasks: Support clients in the community, helping them achieve their goals and maintain safe living conditions.
- Company: Join a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Flexible part-time hours, valuable experience, and the chance to make a real impact.
- Other info: Opportunity for personal growth and to work in a dynamic, supportive environment.
- Why this job: Empower individuals and help them thrive while developing your own skills.
- Qualifications: Strong communication skills and a genuine interest in supporting those in need.
The predicted salary is between 24000 - 30000 £ per year.
PART TIME - 30hrs based over 4 days with 1 late shift and occasional weekend hours. To lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities
- Assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- Produce and regularly review comprehensive client-based risk assessments.
- Manage a caseload of clients on a one-to-one basis.
- Support clients to gain and/or maintain accommodation or achieve their outcomes/goals.
- Engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients.
- Lead on client activities to help them gain practical life skills.
- Support clients with managing their finances, paying rent, managing arrears and accessing benefits.
- Encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
- Support clients in trauma informed and psychologically informed ways.
- Adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- Help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- Provide basic first aid assistance until help arrives (full training is provided).
- Work confidently and efficiently when lone working.
- Maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- Maintain confidentiality.
- Represent the organisation in a professional manner.
- Carry out any other reasonable duties required in the interest of the organisation.
Role Requirements
- This role will require an Enhanced with Barred List(s) disclosure and barring service check; it is a requirement for this role.
- This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work nights and/or weekends.
- This role will require you to lone work.
Essential Criteria
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel, and Word.
- Confident and assertive manner.
- Ability to self-motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues.
Desirable Criteria
- Experience of managing a caseload of clients.
- Understanding of risk assessment and person-centred, outcomes-based delivery.
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
Community Support Worker in Southsea employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker in Southsea
✨Tip Number 1
Network like a pro! Reach out to people in the community support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your commitment to supporting clients and making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your skills align with their mission, especially around client support and community engagement. This will show them you're not just another candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Community Support Worker in Southsea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Community Support Worker. We want to see how you can help our clients achieve their goals!
Showcase Your Communication Skills: Since strong communication is key in this role, use clear and concise language in your written application. We love seeing candidates who can express themselves well, both verbally and in writing.
Highlight Relevant Experience: If you've got experience managing a caseload or working with vulnerable individuals, make it shine! We’re looking for those who understand the complexities of support needs, so don’t hold back on sharing your background.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Two Saints
✨Know Your Clients
Before the interview, take some time to research the common challenges faced by individuals experiencing homelessness. Understanding their needs will help you articulate how you can support them effectively and show your genuine concern for their situation.
✨Showcase Your Communication Skills
As a Community Support Worker, strong communication is key. Prepare examples of how you've successfully communicated with clients or colleagues in the past. Be ready to demonstrate your verbal and written skills during the interview, as this will be crucial in your role.
✨Highlight Your Teamwork Experience
This role requires effective team working, so think of specific instances where you've collaborated with others to achieve a goal. Share these experiences to illustrate your ability to work well within a team and how you can contribute positively to the organisation.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle crisis situations or challenging behaviours. Think through potential scenarios you might face in the role and how you would respond. This will show your problem-solving skills and calmness under pressure.