At a Glance
- Tasks: Support rough sleepers, assess needs, and create individual support plans.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Flexible hours, training provided, and the chance to impact lives positively.
- Other info: Opportunity for personal growth and to work in a dynamic environment.
- Why this job: Be part of a mission to help vulnerable individuals find safety and stability.
- Qualifications: Strong communication skills and a passion for supporting those in need.
The predicted salary is between 24000 - 30000 £ per year.
Will join the 'Outreach Rota' which includes early start days to complete physical outreach supporting clients sleeping rough. On early days, you will finish earlier in the day to compensate. Occasional evening support for clients may be required on a case by case basis. Our priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing hostel accommodation through the single homeless pathway or private sector housing. If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, this is the role for you!
The job purpose is to lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Responsibilities
- To assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- To produce and regularly review comprehensive client-based risk assessments.
- To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
- To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing.
- To engage and support rough sleepers on the street working alongside local health care teams.
- To help keep clients safe by reducing their contact with police and emergency services.
- To identify barriers to accessing maintain safe tenancies and prevent eviction.
- To attend community meetings and presentations with managers to support additional funding.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
Qualifications and Requirements
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers' licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work early mornings and/or weekends.
- This role will require you to lone work.
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Confident and assertive manner.
- Ability to self-motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues, experience of managing a caseload of clients.
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
- Understanding of risk assessment and person-centred, outcomes-based delivery.
Outreach Worker in Southampton employer: Two Saints
At Two Saints, we are dedicated to creating a supportive and inclusive work environment where our Homeless Support Workers can thrive. With a strong focus on employee growth and development, we offer comprehensive training and opportunities for progression within our values-driven team. Located in Newbury, our organisation not only provides meaningful work that makes a real difference in the community but also fosters a culture of collaboration and respect, ensuring that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Worker in Southampton
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around homelessness. When you show genuine interest in what they do, it’ll really shine through in your conversations.
✨Tip Number 2
Network like a pro! Connect with current or former outreach workers on LinkedIn or at community events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by thinking about real-life scenarios where you’ve helped someone in need. Be ready to share how you’ve handled challenging situations, as this role is all about supporting individuals with complex needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Outreach Worker in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping those experiencing homelessness shine through. Share any relevant experiences or motivations that drive you to make a difference in their lives.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Outreach Worker role. Highlight your skills in case management and your understanding of the complex needs of clients, as this will show us you're a great fit.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and structure your thoughts logically, so we can easily see how your experience aligns with the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely, and you'll have access to all the latest updates about the role!
How to prepare for a job interview at Two Saints
✨Know Your Stuff
Make sure you understand the key responsibilities of an Outreach Worker. Familiarise yourself with the challenges faced by rough sleepers and the support services available. This will help you demonstrate your passion for the role and your ability to engage effectively with clients.
✨Showcase Your Experience
Prepare examples from your past work or volunteer experiences that highlight your skills in case management, crisis response, and working with vulnerable individuals. Be ready to discuss how you've successfully supported clients in achieving their goals.
✨Demonstrate Team Spirit
Since this role involves working closely with local authorities and health providers, be prepared to talk about your experience in collaborative environments. Highlight any instances where you've built constructive relationships to enhance client support.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your genuine interest in the organisation and its mission. Inquire about their approach to trauma-informed care or how they measure success in supporting clients. This will leave a positive impression and show you're invested in the role.
