Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dedicated team to support homeless individuals and manage essential services.
- Company: A vital community service in Southampton focused on helping those experiencing homelessness.
- Benefits: Flexible working hours, professional development, and the chance to make a real difference.
- Why this job: Join a passionate team and create positive change in the lives of vulnerable individuals.
- Qualifications: Experience in leadership and social care, with strong communication skills.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: Southampton
Hours: 30hrs (Monday – Friday)
Salary: £26,035 – £28,927
Not including weekends (unless on call duty) or bank holidays
Our Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients.
Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation.
We have a close-knit, collaborative team that supports each other and our clients. If you’re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you!
About The Role
We now have an opportunity for a Service Leader to join us to manage the service and team that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers, and ensure the achievement of service targets. Working closely with the Contracts & Performance Manager you will identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with our partners and commissioners. You’ll also contribute to the delivery of our communications, fundraising, volunteering, and value for money strategies.
Further Information
- This role has line management responsibilities
- This role has financial authorisation responsibilities
- This role has on call responsibilities
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers licence and access to a vehicle
- This role will require you to work flexibly across several sites
About You
We are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. Previous experience of working with those experiencing homelessness or complex needs would also be beneficial.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Must be a driver with car
Two Saints is committed to safeguarding and safer recruitment. We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
Expiry date: 1st March
#J-18808-Ljbffr
Service Leader employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its mission. Be ready to discuss how your experience aligns with their goals, especially around supporting those experiencing homelessness. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your leadership experience and how you've handled challenging situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Service Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Leader role. Highlight your experience in leadership and working with vulnerable populations, as this will show us you understand the needs of our clients.
Showcase Your Skills: We want to see your excellent communication skills shine through! Use clear and concise language in your application, and don’t forget to mention your proficiency in Microsoft Office and any relevant management experience.
Be Genuine: Let your passion for helping those experiencing homelessness come through in your writing. We’re looking for someone who genuinely cares about making a difference, so share your motivations and experiences that align with our mission.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Two Saints
✨Know the Organisation Inside Out
Before your interview, take some time to research the Day Centre and its mission. Understand their approach to supporting the homeless community in Southampton. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to homelessness, safeguarding, or crisis management. Practise how you would respond to these situations, highlighting your calmness and assertiveness.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Be ready to discuss how you’ve effectively communicated with clients, staff, and external partners in the past. Highlight any experience you have in writing reports or leading meetings, as these are crucial aspects of the job.
