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- Tasks: Support clients in achieving their goals and maintaining safe accommodation.
- Company: A dedicated organisation focused on helping the homeless community.
- Benefits: Full training provided, flexible working hours, and a chance to make a real difference.
- Other info: Opportunity to work across various sites and develop essential life skills.
- Why this job: Be a vital part of transforming lives and empowering individuals.
- Qualifications: Strong communication skills and a genuine concern for homelessness.
The predicted salary is between 30000 - 40000 £ per year.
FULL TIME - 37hrs, 5 week rolling rota - including Earlies, Lates and Weekends.
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities- To assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- To produce and regularly review comprehensive client-based risk assessments.
- To manage a caseload of clients on a one-to-one basis.
- To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
- To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits.
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work nights and/or weekends.
- This role will require you to lone work.
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Confident and assertive manner.
- Ability to self-motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues.
- Experience of managing a caseload of clients.
- Understanding of risk assessment and person-centred, outcomes-based delivery.
- Understanding of the support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
Homeless Support Worker in Poole employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Worker in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that focus on homelessness. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your genuine interest in helping those experiencing homelessness. Share any relevant experiences or volunteer work that highlights your commitment.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of local resources and support services. Being able to discuss how you would engage with clients and help them navigate their challenges will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Homeless Support Worker in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping those experiencing homelessness shine through. We want to see your genuine concern and interest in the issues at hand, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We’re looking for strong communication skills and an understanding of risk assessment, so be specific about how you've demonstrated these in past roles.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your qualifications and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in today’s digital world.
How to prepare for a job interview at Two Saints
✨Know Your Stuff
Make sure you understand the key responsibilities of a Homeless Support Worker. Familiarise yourself with case management, risk assessments, and the support needs of clients experiencing homelessness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your strong communication skills, ability to manage a caseload, and how you've dealt with challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with the Community
Demonstrate your understanding of local resources and agencies that can support clients. Mention any previous experience working with community organisations or how you would engage with local authorities to maximise opportunities for clients. This shows you’re proactive and resourceful.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. Show your passion for helping others and your genuine concern for homelessness. Interviewers appreciate authenticity, so be honest about your motivations and what drives you to work in this field.