At a Glance
- Tasks: Lead case management and support clients in achieving their goals.
- Company: A dedicated organisation focused on mental health and homelessness support.
- Benefits: Full-time role with flexible hours, training, and a supportive team environment.
- Other info: Opportunity for career growth and to work across various locations.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication skills and a genuine interest in supporting vulnerable individuals.
The predicted salary is between 30000 - 40000 € per year.
FULL TIME - 37hrs. To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities
- To assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- To produce and regularly review comprehensive client-based risk assessments.
- To manage a caseload of clients on a one-to-one basis.
- To support clients to achieve outcomes defined by the service specification.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
- To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits.
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
Role Requirements
- Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role, completed on appointment of the role.
- Full drivers’ licence and access to a vehicle.
- Work flexibly across several sites.
- Work with clients on a one-to-one basis.
- Work nights and/or weekends.
- Lone work.
Essential Criteria
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Confident and assertive manner.
- Ability to self‑motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues.
DESIRABLE CRITERIA
- Experience of managing a caseload of clients.
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
- Understanding of risk assessment and person‑centred, outcomes‑based delivery.
Mental Health Support Worker in Milton employer: Two Saints
As a Mental Health Support Worker with us, you will be part of a compassionate team dedicated to empowering clients and helping them achieve their goals in a supportive environment. We offer comprehensive training, flexible working hours, and opportunities for professional development, ensuring that you can grow your skills while making a meaningful impact in the community. Our inclusive work culture values every employee's contribution, fostering a sense of belonging and purpose in our mission to support those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker in Milton
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your genuine interest in supporting clients and making a difference. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to mental health support. Think about scenarios where you've helped others or dealt with challenging situations, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Mental Health Support Worker in Milton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Mental Health Support Worker. We want to see how you can lead on case management and support clients in achieving their goals.
Showcase Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, both verbally and in writing, so don’t hold back!
Highlight Relevant Experience:If you've got experience managing a caseload or working with vulnerable individuals, make sure to mention it! We’re looking for those who understand the complexities of homelessness and can engage effectively with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Two Saints
✨Know Your Clients
Before the interview, take some time to research the common challenges faced by individuals experiencing homelessness. Understanding their needs will help you demonstrate your genuine concern and ability to support them effectively.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've successfully communicated with clients or colleagues in the past. Be ready to discuss how you would handle difficult conversations or crises calmly and effectively.
✨Familiarise Yourself with Relevant Policies
Brush up on safeguarding policies, health and safety regulations, and GDPR compliance. Being knowledgeable about these areas will show that you take your responsibilities seriously and are prepared to adhere to organisational standards.
✨Demonstrate Team Spirit
This role involves working as part of a team, so be prepared to discuss your experience in collaborative settings. Share specific examples of how you've contributed to team goals and supported your colleagues in achieving positive outcomes for clients.
