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- Tasks: Support individuals experiencing homelessness by providing personalised, intensive outreach and case management.
- Company: Join a dedicated team making a real difference in the Isle of Wight community.
- Benefits: Flexible part-time hours, training provided, and the chance to impact lives positively.
- Why this job: Be a vital part of helping people find safety and stability in their lives.
- Qualifications: Strong communication skills and a genuine passion for supporting those in need.
- Other info: Opportunity to work independently while being part of a supportive team.
The predicted salary is between 13 - 16 £ per hour.
PART TIME - 25hrs. A variety of shift patterns, including early morning and evening outreach.
We work in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices. Our priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing. If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
- To assess the needs of each client, helping to develop their individual support plan to achieve their goals.
- To produce and regularly review comprehensive client-based risk assessments.
- To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
- To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing.
- To engage and support rough sleepers on the street working alongside local health care teams.
- To help keep clients safe by reducing their contact with police and emergency services.
- To identify barriers to accessing maintain safe tenancies and prevent eviction.
- To attend community meetings and presentations with managers to support additional funding.
- To support clients in trauma informed and psychologically informed ways.
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
- To provide basic first aid assistance until help arrives (full training is provided).
- To work confidently and efficiently when lone working.
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR.
- To maintain confidentiality.
- To represent the organisation in a professional manner.
- To carry out any other reasonable duties required in the interest of the organisation.
ROLE REQUIREMENTS
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle.
- This role will require you to work flexibly across several sites.
- This role will require you to work with clients on a one-to-one basis.
- This role will require you to work early mornings and/or weekends.
- This role will require you to lone work.
ESSENTIAL CRITERIA
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Confident and assertive manner.
- Ability to self-motivate as you will work on your own.
- Effective team working.
- Ability to respond calmly to crisis.
- Deal promptly with and effectively react to challenging situations.
- Have an interest and genuine concern for homelessness and related issues.
DESIRABLE CRITERIA
- Experience of managing a caseload of clients.
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs.
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system.
- Understanding of risk assessment and person-centred, outcomes-based delivery.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Outreach Worker in Isle of Wight employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker in Isle of Wight
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around homelessness support. This will help you tailor your approach during interviews and show that you're genuinely passionate about making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former outreach workers on LinkedIn or local community groups. They can provide insider tips and might even give you a heads-up about job openings before they’re advertised.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself and your experience in supporting individuals with complex needs. This will help you feel confident when meeting potential employers or at networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to apply directly.
We think you need these skills to ace Outreach Worker in Isle of Wight
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping those in need shine through. We want to see that you genuinely care about making a difference in the lives of individuals experiencing homelessness.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples that demonstrate your ability to manage a caseload and support clients effectively.
Be Clear and Concise: Keep your writing clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate well-structured applications that are easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Two Saints
✨Know Your Stuff
Make sure you understand the role of an Outreach Worker inside out. Familiarise yourself with the responsibilities listed in the job description, especially around case management and supporting individuals with complex needs. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Passion
This role is all about making a difference in people's lives, so let your passion for helping others shine through. Share personal experiences or stories that highlight your commitment to supporting those experiencing homelessness. It’ll resonate well with the interviewers!
✨Prepare for Scenarios
Expect scenario-based questions that assess how you would handle challenging situations. Think about past experiences where you've dealt with crises or supported someone in need. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This shows you're engaged and serious about contributing positively to the organisation.
