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- Tasks: Support clients in the community, helping them achieve their goals and maintain accommodation.
- Company: Join Two Saints, a non-profit dedicated to supporting vulnerable individuals and tackling homelessness.
- Benefits: Flexible part-time hours, training provided, and the chance to make a real difference in people's lives.
- Why this job: Be part of a passionate team, gain valuable experience, and contribute to positive social change.
- Qualifications: Strong communication skills, a full driving licence, and a genuine interest in homelessness issues.
- Other info: Opportunity for personal growth and development while working with diverse communities.
Part-time position (30 hours) over 4 days, including 1 late shift and occasional weekend hours.
Main Responsibilities:
- Assess the needs of each client and develop individual support plans.
- Produce and regularly review comprehensive client-based risk assessments.
- Manage a caseload of clients on a one-to-one basis.
- Support clients in gaining and/or maintaining accommodation and achieving their goals.
- Engage with local authorities, health providers, and other agencies to create positive working relationships.
- Lead client activities to help them gain practical life skills.
- Support clients with managing finances, paying rent, managing arrears, and accessing benefits.
- Encourage clients to engage with the local community and resources relevant to their aspirations.
- Support clients in trauma-informed and psychologically informed ways.
- Adhere to safeguarding responsibilities and maintain health and safety standards.
- Provide basic first aid assistance until help arrives (training provided).
- Work confidently and efficiently when lone working.
- Maintain accurate records on the client management system in line with GDPR.
- Represent the organisation professionally.
- Carry out any other reasonable duties required in the interest of the organisation.
Role Requirements:
- Enhanced disclosure and barring service check required.
- Full driver's licence and access to a vehicle required.
- Flexible working across several sites required.
- Ability to work nights and/or weekends required.
- Lone working required.
Essential Criteria:
- Strong communication skills, both verbal and written.
- Clear verbal and written English.
- Good keyboard skills for data inputting.
- Good working knowledge of Microsoft Outlook, Excel, and Word.
- Confident and assertive manner.
- Ability to self-motivate.
- Effective team working.
- Ability to respond calmly to crisis situations.
- Interest and genuine concern for homelessness and related issues.
Desirable Criteria:
- Experience of managing a caseload of clients.
- Understanding of risk assessment and person-centred, outcomes-based delivery.
- Knowledge of voluntary and statutory agencies, housing regulations, and the benefits system.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Our vision is to give people who are homeless, vulnerable, or in need of support the opportunity to build a brighter future.
Community Support Worker employer: Two Saints
Contact Detail:
Two Saints Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker
✨Tip Number 1
Familiarise yourself with the local community resources and support services available for individuals experiencing homelessness. This knowledge will not only help you in your role but also demonstrate your commitment to understanding the needs of clients during interviews.
✨Tip Number 2
Network with professionals already working in community support roles. Attend local events or workshops related to homelessness and social care, as this can provide valuable insights and connections that may enhance your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated strong communication and crisis management skills. Being able to articulate your experiences in handling challenging situations will set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of person-centred approaches in your conversations with recruiters. Highlight any relevant experience you have in developing support plans or working with vulnerable populations to illustrate your suitability for the role.
We think you need these skills to ace Community Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Community Support Worker. Emphasise your communication skills, ability to manage a caseload, and any experience with vulnerable populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in need. Mention specific experiences that demonstrate your understanding of homelessness and your commitment to helping clients achieve their goals.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, ability to work independently, and experience with crisis management. These are essential for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Two Saints
✨Show Your Passion for Community Support
Make sure to express your genuine interest in helping vulnerable individuals. Share any personal experiences or motivations that led you to pursue a role in community support, as this will resonate with the interviewers.
✨Demonstrate Strong Communication Skills
Since effective communication is crucial in this role, prepare examples of how you've successfully communicated with clients or colleagues in the past. Highlight your ability to listen actively and respond appropriately to different situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you had to manage a crisis or support someone in need, and be ready to discuss your approach and outcomes.
✨Familiarise Yourself with Relevant Policies
Research Two Saints and understand their safeguarding policies, health and safety regulations, and the importance of confidentiality. Being knowledgeable about these areas will show your commitment to upholding the organisation's standards.
