Two Rivers Housing is seeking a dedicated Customer Advisor to act as the first point of contact for tenants, delivering human-centric service and helping resolve enquiries with care and empathy.
You will support tenants by phone, email, letter, text, or in person, building positive relationships and guiding enquiries through to completion while ensuring documentation aligns with policies and regulations.
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Tenant Experience Champion - Customer Advisor employer: Two Rivers Housing
Two Rivers Housing is an exceptional employer located in the heart of Newent, Gloucestershire, offering a supportive work culture that prioritises community engagement and tenant well-being. Employees benefit from a permanent role with competitive salary, opportunities for professional growth, and the chance to make a meaningful impact in the lives of residents through various community activities and health initiatives.
