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For Companies At a Glance
- Tasks: Help clients find their dream homes and manage the sales process.
- Company: Join TwoCan, a dedicated estate agency focused on affordable housing solutions.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the property sector.
- Qualifications: No prior experience needed; just a passion for helping others and great communication skills.
- Other info: Opportunity for career growth and development within a friendly team.
The predicted salary is between 28800 - 43200 £ per year.
As our Sales and Lettings Officer, youll play a key role in helping people in Gloucestershire, Herefordshire and beyond find a home through our estate agency – TwoCan.Delivering an exceptional customer experience, you will work with clients looking for Shared Ownership, lettings and low-cost homeownership options. Youll coordinate a smooth journey from new enquires, to viewings, through to completion of contracts and handing over keys. Working closely with our development team you will also help choose the finishing touches for new build homes.What youll bring to our teamUsing your skills and experience, you will take responsibility for the day-to-day operations of TwoCan. Youll take pride in finding new sales opportunities and seeing sales and lets through to completion. Building good relationships with clients, external partners and our internal teams, you will solve problems and provide a friendly customer-focussed service.What were looking for
- Ability to work independently and manage your own workload effectively to deliver operational plans.
- Experience in sales and lettings of homes at a housing association or estate agency an understanding of the housing sector or closely related field would be an advantage.
- A proven ability to manage the full cycle of the sales service in line with relevant legislation and best practice with a good understanding of GDPR and anti-money laundering measures.
- Formal sales training or previous experience as a negotiator within a sales or lettings role and experience of selling Shared Ownership properties would be an advantage.
- Able to promote a sense of honesty and openness amongst colleagues and other stakeholders.
Qualifications
- Good general standard of education to NVQ level three or equivalent
- Industry specific qualifications / membership to TPI etc would be desirable
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Sales and Lettings Officer employer: Two Rivers Housing
Contact Detail:
Two Rivers Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Lettings Officer
✨Tip Number 1
Familiarise yourself with the local property market in Gloucestershire and Herefordshire. Understanding the trends, pricing, and types of properties available will help you engage confidently with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the real estate industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a client. Being able to articulate these stories will highlight your ability to deliver an exceptional customer experience.
✨Tip Number 4
Research TwoCan and its values. Understanding our mission and how we operate will allow you to tailor your conversations and demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Sales and Lettings Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales and Lettings Officer position. Tailor your application to highlight relevant experience in customer service and property management.
Craft a Compelling CV: Ensure your CV showcases your experience in sales, lettings, or customer service. Use bullet points to clearly outline your achievements and responsibilities in previous roles, focusing on how they relate to the job at TwoCan.
Write a Strong Cover Letter: In your cover letter, express your passion for helping people find homes and your understanding of the local housing market. Mention specific examples of how you've delivered exceptional customer experiences in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the estate agency sector.
How to prepare for a job interview at Two Rivers Housing
✨Know the Market
Familiarise yourself with the property market in Gloucestershire and Herefordshire. Understand the trends, pricing, and what makes these areas attractive to potential buyers and renters.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight your ability to handle inquiries, resolve issues, and ensure a smooth experience for clients.
✨Understand Shared Ownership and Lettings
Brush up on shared ownership schemes and low-cost homeownership options. Be ready to discuss how these can benefit clients and demonstrate your knowledge of the lettings process.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their mission of helping people find homes.
