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For Companies At a Glance
- Tasks: Help clients find their dream homes through viewings and consultations.
- Company: Join TwoCan, a dedicated estate agency focused on affordable housing solutions.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable sales experience.
- Qualifications: No prior experience needed; just a passion for helping others and great communication skills.
- Other info: Opportunity to grow within the company and develop your career in real estate.
The predicted salary is between 28800 - 43200 £ per year.
Sales and Lettings Officer Newent, Gloucestershire Circa £24,000 per annum Fixed Term Contract – 9 Months Part time (30 hours per week) As our Sales and Lettings Officer, you’ll play a key role in helping people in Gloucestershire, Herefordshire and beyond find a home through our estate agency – TwoCan. Delivering an exceptional customer experience, you will work with clients looking for Shared Ownership, lettings and low-cost homeownership options. You’ll coordinate a smooth journey from new enquires, to viewings, through to completion of contracts and handing over keys. Working closely with our development team you will also help choose the finishing touches for new build homes. What you’ll bring to our team Using your skills and experience, you will take responsibility for the day-to-day operations of TwoCan. You’ll take pride in finding new sales opportunities and seeing sales and lets through to completion. Building good relationships with clients, external partners and our internal teams, you will solve problems and provide a friendly customer-focussed service. What we’re looking for * Ability to work independently and manage your own workload effectively to deliver operational plans. * Experience in sales and lettings of homes at a housing association or estate agency – an understanding of the housing sector or closely related field would be an advantage. * A proven ability to manage the full cycle of the sales service in line with relevant legislation and best practice with a good understanding of GDPR and anti-money laundering measures. * Formal sales training or previous experience as a negotiator within a sales or lettings role and experience of selling Shared Ownership properties would be an advantage. * Able to promote a sense of honesty and openness amongst colleagues and other stakeholders. Qualifications * Good general standard of education to NVQ level three or equivalent * Industry specific qualifications / membership to TPI etc would be desirable
Sales and Lettings Officer employer: Two Rivers Housing
Contact Detail:
Two Rivers Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Lettings Officer
✨Tip Number 1
Familiarise yourself with the local property market in Gloucestershire and Herefordshire. Understanding the trends, pricing, and types of properties available will help you engage confidently with clients and demonstrate your expertise.
✨Tip Number 2
Develop strong communication skills, as you'll need to effectively convey information to clients and colleagues. Practising active listening can also help you better understand client needs and provide tailored solutions.
✨Tip Number 3
Network with local businesses and community groups to build relationships that could lead to referrals. Attend local events or join online forums related to property and housing to increase your visibility in the area.
✨Tip Number 4
Showcase your customer service skills during any interactions. Highlighting your ability to provide an exceptional experience will set you apart from other candidates and align with our values at StudySmarter.
We think you need these skills to ace Sales and Lettings Officer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Sales and Lettings Officer. Highlight your understanding of customer service, property management, and the housing market in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales, lettings, or customer service. Use specific examples that demonstrate your skills in helping clients find homes and managing enquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people find homes. Mention your knowledge of shared ownership and low-cost homeownership options, and explain why you want to work with TwoCan.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Two Rivers Housing
✨Know Your Market
Familiarise yourself with the property market in Gloucestershire and Herefordshire. Understand the trends, pricing, and what makes these areas attractive to potential buyers and renters.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight your ability to empathise with clients and provide tailored solutions to their housing needs.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as a difficult client or a last-minute viewing cancellation. Think through your responses and demonstrate your problem-solving skills.
✨Demonstrate Your Passion for Housing Solutions
Express your enthusiasm for helping people find homes, especially in shared ownership and low-cost options. Share any relevant experiences or motivations that drive your interest in this field.
