At a Glance
- Tasks: Lead a team to coordinate repairs and maintenance, ensuring excellent service for tenants.
- Company: Join a community-focused organisation dedicated to providing safe and affordable homes.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in improving lives and enhancing community well-being.
- Qualifications: Organised, detail-oriented, with experience in administration and team leadership.
The predicted salary is between 35000 - 38000 £ per year.
Come and make a real difference as our Repairs Support Manager! Everyone should have a warm, safe, affordable home. As our Repairs Support Manager, you will play a key role in making this a reality for thousands of people living in our communities.
Leading our repairs administration & scheduling team, you will support and inspire your team to provide an excellent customer experience for our tenants. You will ensure that repair and maintenance work in tenants' homes is booked in efficiently and cost-effectively at a time that works for the tenant. Building good relationships with our tenants and internal teams, you will help keep people informed about the work in their homes.
Focusing on continuous improvement and with an aim to get jobs done right first time, you will measure and report on the delivery of your team's objectives.
What you will bring to our team:
- Highly organised and detail-oriented professional
- Experience in managing repair and maintenance works from initial order through to completion
- Administrative functions for the repairs and maintenance team, including:
- Raising and processing works orders
- Managing and coordinating trades team diaries
- Producing weekly progress reports
- Processing invoices accurately and efficiently
- Overseeing the management of the company fleet
As a line manager, you will also play a key role in supporting, mentoring, and developing your team, helping them to build their skills and reach their full potential. This is an excellent opportunity for someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering high-quality services and team leadership.
Qualifications:
- NVQ level 3 or GCSE with Maths and English or equivalent
- A qualification in database management or business administration would be an advantage
- Full UK driving licence
Repairs Support Manager employer: Two Rivers Housing
Join us as a Repairs Support Manager in Newent, Gloucestershire, where you will be part of a dedicated team committed to ensuring that everyone has a warm and safe home. Our supportive work culture fosters continuous improvement and personal development, providing you with the opportunity to lead a passionate team while making a tangible difference in the lives of our tenants. With competitive pay and a focus on employee growth, this role offers a rewarding career path in a community-focused environment.
