Two Rivers Housing is seeking a Customer Advisor to be the first point of contact for tenants, delivering human-centric service across multiple channels. You will resolve enquiries, champion tenant voices, and follow cases through to completion.
In this role you’ll accurately record interactions, ensure compliance with policies, and collaborate with colleagues to provide a personalised and respectful service to every tenant.
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Tenant Experience Advocate in Newent employer: Two Rivers Housing
Two Rivers Housing is an exceptional employer located in the heart of Newent, Gloucestershire, offering a supportive work culture that prioritises community engagement and tenant well-being. Employees benefit from a permanent role with competitive salary, opportunities for professional growth, and the chance to make a meaningful impact in the lives of residents through various community activities and health initiatives.
