At a Glance
- Tasks: Lead initiatives to ensure families have access to affordable housing.
- Company: Join a dedicated team focused on providing safe homes in Gloucestershire.
- Benefits: Enjoy a competitive salary and the chance to make a real impact.
- Other info: This is a permanent, full-time role with a closing date for applications on 10th August 2025.
- Why this job: Be part of a mission-driven organisation that values community and social change.
- Qualifications: Experience in income management or related fields is essential.
The predicted salary is between 42000 - 55000 £ per year.
Come and make a real difference as our Head of Income!
Everyone should have a warm, safe, affordable home. As our Head of Income, you’ll play a key role in making this a reality for thousands of families in Gloucestershire and the surrounding areas.
You’ll be part of the senior management team, leading high-quality lettings, income collection and service charges teams and delivering plans to support our Customer and Digital Strategies. You’ll take ownership for the success of your teams as they support tenants in the important journey of moving home, setting tenants up for success in their homes, manage a range of tenancy accounts, and support tenants that fall into arrears with an aim to keep them in their homes.
Driving a culture of accountability and visibility you’ll inspire your teams to put tenants at the heart of what they do and help build trusted relationships.
What you’ll bring to our team
As a member of the Senior Management Group, you’ll identify and mitigate risks, ensuring that we meet our legal, compliance and regulatory obligations in your area of expertise. You’ll be able to recognise areas for improvement and regularly review and develop your teams’ policies and procedures. You’ll deliver ambitious plans and effectively manage your budget to ensure Value for Money.
What we are looking for
- Strong understanding of income, service charges and lettings, including tenancy management is essential. (minimum of three years). An experienced senior manager, who has led multi-disciplined teams.
- Highly developed skills in tenancy management for all tenure and lease types.
- A clear understanding of safeguarding in relation to vulnerable adults and children.
- Excellent strategic and analytical skills.
Qualifications
- Chartered Institute of Housing qualified or equivalent.
- Evidence of continued professional development.
- Full UK driving license with access to a vehicle insured for business purposes.
Head of Income in Newent employer: Two Rivers Housing
As an employer, we are dedicated to creating a supportive and inclusive work environment where every team member can thrive. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, all while working in the heart of Newent, Gloucester, where you can truly make a difference in the community. Join us and be part of a mission that prioritises not just housing, but the well-being of families across Gloucestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Income in Newent
✨Tip Number 1
Research the organisation's mission and values thoroughly. Understanding their commitment to providing warm, safe, and affordable homes will help you align your responses during the interview with their goals.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations for the Head of Income role, which can help you tailor your approach.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead income generation initiatives. Highlighting measurable outcomes will show your potential impact in this role.
✨Tip Number 4
Stay updated on current trends in housing and income generation within the sector. Being knowledgeable about recent developments will allow you to engage in meaningful discussions during the interview.
We think you need these skills to ace Head of Income in Newent
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and expectations of the Head of Income position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in income management or related fields. Use bullet points for clarity and focus on achievements that demonstrate your capability for this role.
Write a Strong Cover Letter:Your cover letter should express your passion for making a difference in housing and your understanding of the challenges faced by families in Gloucestershire. Be specific about how you can contribute to the organisation's goals.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Two Rivers Housing
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Head of Income position. Familiarise yourself with the key objectives and how they align with the organisation's mission to provide affordable housing.
✨Showcase Your Experience
Prepare to discuss your previous experience in income management or related fields. Highlight specific achievements that demonstrate your ability to lead and make a positive impact on financial strategies.
✨Demonstrate Passion for the Cause
Express your genuine passion for providing safe and affordable homes. Share personal anecdotes or motivations that drive your commitment to this cause, as it will resonate well with the interviewers.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the organisation aligns with your values and career goals.
